GET STARTED GUIDE
Getting started: Signup flow
Here we look at the signup process, what is included in your free trial, and the first steps at getting your account set up.
Infobip Portal signup flow
When you sign up for an Infobip trial, you get up to 100 free messages and access to CPaaS messaging products that help you build engagement with your customers.
Note: No credit card is required to sign up and test the platform.
To sign up, simply fill out the sign-up form:
When you fill out the sign-up form, you will be sent an email with a verification link. This email will be associated with your account, and during the trial period will be the only one that you can email.
Once you’ve verified your email, you will be prompted to enter your phone number.
Choose your country code from the drop-down menu and enter your number. You will receive a text message containing your verification code. Enter this 4-digit PIN when prompted to verify your number. This number will be associated with your account during the trial period.
Free messages and solutions
When you create a free account, you are granted test credits in the amount of:
- 100 SMS
- 15 Voice calls
- 100 Email
- 100 WhatsApp messages
- 100 Viber messages
During the trial period, these free messages can be used to test each individual channel independently or as a part of our solutions:
- Conversations: A complete cloud contact center solution.It works on desktop and mobile, you can add as many agents as you need and choose channels that you want to use.
- Answers: The drag-and-drop chatbot building platform. This solution can also be integrated into Conversations to assist human agents in providing contextual customer service.
- Moments: The unified customer engagement platform. Moments is an omnichannel marketing automation tool that can be used to create entire guided customer journeys.
- People: Infobip’s customer data platform, People CDP can be integrated with all the channels and solutions that we offer to build rich customer profiles used for segmentation, personalization and accurate customer targeting.
Customize your experience
The next step in your account creation is the guided survey aimed at optimizing your experience.
To get the best experience, fill out the quick survey and answer questions about:
- Getting started (on your own, schedule a call, or explore other options if you’re not sure yet)
- How you prefer to use the Infobip platform – either as a business user or developer, i.e. code-free or code)
- Which communication services you’re most interested in (i.e. authenticating users, providing customer support, sending transactional messaging etc.)
Next, we’ll look at the experience for each account type.
