Expand your conversational potential on KakaoTalk for business

Improve your reach in South Korea by connecting with customers on KakaoTalk for conversational sales, marketing and support.

Contact an expert

Grow your brand presence and amplify engagement

Be where your customers are and interact with them on South Korea’s number one chat app.

53 million
monthly active users

Source: Statista
97.5%
market share

Source: eMarketer

Elevate your business communications with KakaoTalk

Impress your South Korean audience with these rich features.

Strengthen your existing communication ecosystem with KakaoTalk

We prioritize ease of use and smooth running of your operations. Our pre-built integration enables you to seamlessly add KakaoTalk to your solutions ecosystem.

Click here to access all KakaoTalk integrations

Connect to South Korean customers and bring your engagement to the next level.

Contact an expert

var settings = { "url": "https://{baseUrl}/omni/1/advanced", "method": "POST", "timeout": 0, "headers": { "Authorization": "{authorization}", "Content-Type": "application/json", "Accept": "application/json" }, "data": JSON.stringify({ "scenarioKey": "AD9E01A5DC7BEE2C2B828D208182A611", "bulkId": "BULK-ID-123-xyz", "destinations": [ { "messageId": "MESSAGE-ID-123-xyz", "to": { "phoneNumber": "41793026727", "emailAddress": "[email protected]" } }, { "to": { "phoneNumber": "41793026731" } } ], "sms": { "text": "Artık Ulusal Dil Tanımlayıcısı ile Türkçe karakterli smslerinizi rahatlıkla iletebilirsiniz.", "transliteration": "TURKISH", "language": { "languageCode": "TR" } }, "viber": { "text": "Or to have fun with Viber text." }, "voice": { "text": "Or make a call and read this text" }, "email": { "text": "Finally, send an email.", "subject": "Email subject" } }), }; $.ajax(settings).done(function (response) { console.log(response); });

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49

import http.client import json conn = http.client.HTTPSConnection("{baseUrl}") payload = json.dumps({ "scenarioKey": "AD9E01A5DC7BEE2C2B828D208182A611", "bulkId": "BULK-ID-123-xyz", "destinations": [ { "messageId": "MESSAGE-ID-123-xyz", "to": { "phoneNumber": "41793026727", "emailAddress": "[email protected]" } }, { "to": { "phoneNumber": "41793026731" } } ], "sms": { "text": "Artık Ulusal Dil Tanımlayıcısı ile Türkçe karakterli smslerinizi rahatlıkla iletebilirsiniz.", "transliteration": "TURKISH", "language": { "languageCode": "TR" } }, "viber": { "text": "Or to have fun with Viber text." }, "voice": { "text": "Or make a call and read this text" }, "email": { "text": "Finally, send an email.", "subject": "Email subject" } }) headers = { 'Authorization': '{authorization}', 'Content-Type': 'application/json', 'Accept': 'application/json' } conn.request("POST", "/omni/1/advanced", payload, headers) res = conn.getresponse() data = res.read() print(data.decode("utf-8"))

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48

require "uri" require "json" require "net/http" url = URI("https://{baseUrl}/omni/1/advanced") https = Net::HTTP.new(url.host, url.port) https.use_ssl = true request = Net::HTTP::Post.new(url) request["Authorization"] = "{authorization}" request["Content-Type"] = "application/json" request["Accept"] = "application/json" request.body = JSON.dump({ "scenarioKey": "AD9E01A5DC7BEE2C2B828D208182A611", "bulkId": "BULK-ID-123-xyz", "destinations": [ { "messageId": "MESSAGE-ID-123-xyz", "to": { "phoneNumber": "41793026727", "emailAddress": "[email protected]" } }, { "to": { "phoneNumber": "41793026731" } } ], "sms": { "text": "Artık Ulusal Dil Tanımlayıcısı ile Türkçe karakterli smslerinizi rahatlıkla iletebilirsiniz.", "transliteration": "TURKISH", "language": { "languageCode": "TR" } }, "viber": { "text": "Or to have fun with Viber text." }, "voice": { "text": "Or make a call and read this text" }, "email": { "text": "Finally, send an email.", "subject": "Email subject" } }) response = https.request(request) puts response.read_body

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48

Integrate and interact on a flexible API

Integrate Kakao Business API into your existing systems or choose our Conversations API to provide omnichannel customer support and start crafting creative interactions and meaningful communication over KakaoTalk.

Explore API documentation

Digitalize more touchpoints with KakoTalk Biz Messaging

With three message types from KakaoTalk you can digitally transform your customer journey.

AlimTalk – Notification Talk

Send personalized notifications and reminders to elevate your post-sales messages to customers.

Transactional messages
Payment and renewal reminders
Shipping and delivery notifications
Loyalty point reminders
Booking confirmations
Boarding pass and check-in notifications
Appointment reminders

ChinguTalk – Friend Talk

With promotional messages from KakaoTalk you can increase engagement and boost sales across the customer journey.

Back-in-stock notifications
Abandoned cart reminders
Welcome messages
Loyalty program updates
Promotional offers
Special coupons
New product arrivals
Last-minute deals

SangdamTalk – Consultation Talk

Enable real-time conversational customer support over KakaoTalk, and offer your cusotmer convenient and fast service at any point in their journey.

Back-in-stock notifications
Abandoned cart reminders
Welcome messages
Loyalty program updates
Promotional offers
Special coupons
New product arrivals
Last-minute deals

The Infobip advantage

With industry-leading expertise, we can help you deliver superb customer experiences over KakaoTalk.

SMS as a failover

We can ensure your messages are always delivered by offering KakaoTalk with SMS as a fallback channel.

Highest standards of compliance

Our solution is available over API and Conversations while applying both GDPR and localized GSMA ensuring you are always locally compliant.

Always-on support

Reach out to our support at any time to ensure you are always able to offer the best engagement for customers 24/7.

Create conversational experiences on South Korea’s must-have chat app

Contact an expert

Expand your conversational potential on KakaoTalk for business

Elevate your business communications with KakaoTalk

Improve the trustworthiness of your conversations with a verified profile and badge.

Make it easier for customers to reach out on KakaoTalk with in-app searches, QR codes and links.

Send timely alerts, proactive notifications, and promotional messages.

Display your brand persona, add more variety to your messages and boost engagement.

Strengthen your existing communication ecosystem with KakaoTalk

Connect to South Korean customers and bring your engagement to the next level.

Integrate and interact on a flexible API

Digitalize more touchpoints with KakoTalk Biz Messaging

AlimTalk – Notification Talk

ChinguTalk – Friend Talk

SangdamTalk – Consultation Talk

The Infobip advantage

SMS as a failover

Highest standards of compliance

Always-on support

Create conversational experiences on South Korea’s must-have chat app