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Build automated and streamlined sales processes on a unified omnichannel platform.

Automate sales with chatbots

Give customers the answers they need, any time, with a chatbot virtual assistant. Be available 24/7 to guide customers to complete transactions in minutes.

For more complex sales cycles, after providing general information, a chatbot can seamlessly transfer customers to a human agent to close a sale.

Boost your close rate

Add conversational experiences to your customer journey to increase your overall close rate. From first contact to final conversion, you can engage with customers using a range of channels, keeping all interactions conversational.

Increase your upsell and cross-sell potential

Create new cross-sell and upsell opportunities by making the most of connected customer data. Use insights from all touch points of the customer journey to enable AI and human sales agents with the right information to boost sales and increase conversion rates.

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Equip your sales agents with fully detailed cross-departmental customer histories to help guide sales opportunities that convert. Know what your customers have been telling you – over any channel – and use this data to grow sales quickly and efficiently.

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Mambu – Communication solution for a SaaS platform

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final String platform = ;

OkHttpClient client = new OkHttpClient().newBuilder() .build(); MediaType mediaType = MediaType.parse("application/json"); RequestBody body = RequestBody.create(mediaType, "{\"personData\":{\"externalId\":\"1\",\"firstName\":\"Jane\",\"lastName\":\"Smith\",\"address\":\"67 Farringdon Road\",\"city\":\"London\",\"country\":\"United Kingdom\",\"gender\":\"FEMALE\",\"birthDate\":\"1966-01-15\",\"middleName\":\"Janie\",\"profilePicture\":\"http://profile.com\",\"tags\":[\"VIP Customers\",\"New Customers\"],\"customAttributes\":{\"Contract Expiry\":\"2018-06-01\",\"Company\":\"Acme\"},\"contactInformation\":{\"phone\":[{\"number\":\"41793026727\"},{\"number\":\"41793026728\"}],\"email\":[{\"address\":\"jane@acme.com\"},{\"address\":\"janesmith@acme.com\"}]}},\"flowVariables\":{\"orderDate\":\"2021-09-01\",\"orderDetails\":\"Extended Weight, Discount\",\"orderNumber\":1234567}}"); Request request = new Request.Builder() .url("https://{baseUrl}/communication/1/flows/10159347/participants?phone&email=janewilliams@example.com&externalId=8edb24b5-0319-48cd-a1d9-1e8bc5d577ab&pushRegistrationId=8edb24b5-0319-48cd-a1d9-1e8bc5d577ab") .method("POST", body) .addHeader("Authorization", "{authorization}") .addHeader("Content-Type", "application/json") .addHeader("Accept", "application/json") .build(); Response response = client.newCall(request).execute();

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import http.client import json conn = http.client.HTTPSConnection("{baseUrl}") payload = json.dumps({ "personData": { "externalId": "1", "firstName": "Jane", "lastName": "Smith", "address": "67 Farringdon Road", "city": "London", "country": "United Kingdom", "gender": "FEMALE", "birthDate": "1966-01-15", "middleName": "Janie", "profilePicture": "http://profile.com", "tags": [ "VIP Customers", "New Customers" ], "customAttributes": { "Contract Expiry": "2018-06-01", "Company": "Acme" }, "contactInformation": { "phone": [ { "number": "41793026727" }, { "number": "41793026728" } ], "email": [ { "address": "jane@acme.com" }, { "address": "janesmith@acme.com" } ] } }, "flowVariables": { "orderDate": "2021-09-01", "orderDetails": "Extended Weight, Discount", "orderNumber": 1234567 } }) headers = { 'Authorization': '{authorization}', 'Content-Type': 'application/json', 'Accept': 'application/json' } conn.request("POST", "/communication/1/flows/10159347/participants?phone=null&email=janewilliams@example.com&externalId=8edb24b5-0319-48cd-a1d9-1e8bc5d577ab&pushRegistrationId=8edb24b5-0319-48cd-a1d9-1e8bc5d577ab", payload, headers) res = conn.getresponse() data = res.read() print(data.decode("utf-8"))

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require "uri" require "json" require "net/http" url = URI("https://{baseUrl}/communication/1/flows/10159347/participants?phone&email=janewilliams@example.com&externalId=8edb24b5-0319-48cd-a1d9-1e8bc5d577ab&pushRegistrationId=8edb24b5-0319-48cd-a1d9-1e8bc5d577ab") https = Net::HTTP.new(url.host, url.port) https.use_ssl = true request = Net::HTTP::Post.new(url) request["Authorization"] = "{authorization}" request["Content-Type"] = "application/json" request["Accept"] = "application/json" request.body = JSON.dump({ "personData": { "externalId": "1", "firstName": "Jane", "lastName": "Smith", "address": "67 Farringdon Road", "city": "London", "country": "United Kingdom", "gender": "FEMALE", "birthDate": "1966-01-15", "middleName": "Janie", "profilePicture": "http://profile.com", "tags": [ "VIP Customers", "New Customers" ], "customAttributes": { "Contract Expiry": "2018-06-01", "Company": "Acme" }, "contactInformation": { "phone": [ { "number": "41793026727" }, { "number": "41793026728" } ], "email": [ { "address": "jane@acme.com" }, { "address": "janesmith@acme.com" } ] } }, "flowVariables": { "orderDate": "2021-09-01", "orderDetails": "Extended Weight, Discount", "orderNumber": 1234567 } }) response = https.request(request) puts response.read_body

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Harness over 15 years of experience with the world’s most connected platform

IWith industry-leading expertise, you can deliver superb customer experience through our global network.

450 billion+ interactions per year

Achieve the highest delivery rates and scale your messages as you grow on our secure platform.

9,700+ global connections

And 800+ direct operator connections to facilitate reliable messaging and use cases anywhere in the world.

40+ data centers

Our worldwide data centers help you keep operations running smoothly and efficiently.

Highest standards of compliance

Send compliant messages anywhere in the world and in line with local regulations.

70+ offices on 6 continents

Global experience and local presence provides best-in-class service and solutions.

24/7 support

Always-on support and network monitoring available with expert service

Optimize your sales with intelligent automation

Automate sales, boost lead generation, increase cross-sell and upsell opportunities, with omnichannel sales solutions.