Delight your customers and drive sales with Live Chat customer service

Connect with customers and deliver outstanding support experiences via chatbot or live agent directly from your website or mobile app.

Try for free

Contact the expert

Reduced workload increased efficiency

Provide the best customer experience

Provide support for all inquiries and automate responses for faster resolution

Capture, qualify, and convert leads

Proactively engage with web visitors, collect prospect information, and convert them into active leads

Drive sales with a shopping assistant

Use Live Chat as a personal shopping assistant to guide customers across their purchasing journey.

Get customer feedback in real-time

Collect customer feedback and improve satisfaction based on the advanced analytics collected through CSAT surveys.

Conversational widget with powerful features

Customize a widget that matches your identity

Create widgets based on your brand identity and give your Live Chat a personalized touch. Customize your language, visibility, colors, positioning, avatar, and more.

Track any metrics automatically with live chat advanced analytics

Monitor Live Chat metrics in real-time and measure data on visitor engagement.

Programmable support with Conversations API

1

const platform = ;

2

const channel = ;

const { Infobip, AuthType } = require(‘@infobip-api/sdk’); const infobip = new Infobip({ baseUrl: ‘{baseUrl}’, apiKey: ‘{authorization}’, authType: AuthType.ApiKey, }); infobip.channels.sms.send({ messages: [{ destinations: [{ to: “41793026727” }], from: “InfoSMS”, text: “This is a sample message”, }] });

3 4 5 6 7 8 9 10 11 12 13 14 15 16 17

Code your own solutions with our flexible APIs

Quickly add Live Chat for customer service to your communication stack through our Conversations API, with low-code options – and offer customers easily accessible customer support.