This is Spotlight

Success comes from listening to your end-customer, breaking the status quo, and creating experiences that drive conversations. Dive into the stories of how our customers and partners use Infobip to make a difference.

In the Spotlight

e& enterprise is transforming how businesses across the UAE connect with their audiences, using Infobip’s omnichannel automation to scale customer engagement.

Discover how they streamlined operations and boosted customer satisfaction.

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Galdon Data: Turning listening into powerful customer engagement.

Tags:
  • Blog.
  • Inspiration.
  • Conversational experience.
  • Spotlight.

Bob Group: Building the future of eCommerce.

Tags:
  • Blog.
  • Best Practices.
  • eCommerce.
  • Spotlight.

RHINOSHIELD: Building seamless customer journeys through data, AI, and creativity.

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  • Blog.
  • Trends and Insights.
  • Spotlight.
  • eCommerce.

Telekom Malaysia Berhad: Support when and where customers need it.

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  • Blog.
  • Trends and Insights.
  • Customer Service.
  • Spotlight.
  • Telco.

Trusted by the best

Infobip provides products and channels that gave us the quickest time to market for use cases and excellent chatbot technology.

Alexandre Carle

Product Director of Innovation and Partnerships at Vocalcom  

The main reason we chose Infobip is two-fold. First, the team at Infobip is really knowledgeable in their area and understands the challenges that we and our customers had, which was impressive. Second, the support we were given and interactions with the Infobip team gave us a comfort blanket that if things go wrong, Infobip will be there to meet those challenges.

Cormac O’Neill

CEO at Webio

Working with Infobip allowed us to be more innovative, experiment, and deliver results in a simple and effective way.
Infobip is a pioneer in conversational marketing campaigns via RCS powered by their cloud communications platform.

Natacha Levy

Life Insurance Department Marketing Manager at Covéa Group

Learning best practice in chatbot design and customer experience from Infobip’s experienced consultants has accelerated the project and helped us to create a chatbot that is simple to interact with and that provides real value to our patients.

Nina Šesto

CEO at Megi Health d.o.o. 

Recognition That Drives Connections

Two teams.
One obsession.

Performance through innovation

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A LEADER AGAIN

2025 Gartner®
Magic Quadrant™
for CPaaS

Positioned furthest for our Completeness of Vision!

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Posted onJuly 21, 2025.

Infobip named a Leader in the 2025 Gartner® Magic Quadrant™ for CPaaS.

Find out why Infobip was recognized as a Leader for the third time in the 2025 Gartner® Magic Quadrant™ for CPaaS, and positioned furthest for Vision.

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Posted onApril 10, 2025.

How Infobip MaaP helps MNOs manage and monetize RCS for business messaging.

Infobip MaaP helps MNOs simplify RCS for Business—streamlining onboarding, boosting revenue, and accelerating adoption in today’s competitive messaging landscape.

Tags:
  • Blog.
  • Awareness.
  • RCS.
  • Operators.
  • Telco.

Posted onNovember 4, 2024.

Nissan Saudi Arabia: Boosting sales and building lasting connections with a WhatsApp chatbot.

Nissan Saudi Arabia is the official distributor of the Nissan Motor Company in the Kingdom of Saudi Arabia. It connects customers with a wide range of the most reliable 4×4, luxury, passenger, and commercial vehicles on the market.

Tags:
  • Inspiration.
  • WhatsApp Business.
  • Sales.
  • Retail.

See how companies achieve more with Infobip

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