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What is 2FA (Two-Factor Authentication), and how can you implement it?
Your customers’ security should be one of your highest priorities. Learn about 2FA and how it can help you protect your customers.
Hirt & Carter: The future of retail is unified
Experience the future of retail with Hirt & Carter. Learn how they are adapting to the digital age to provide personalized and engaging customer journeys by leveraging the partnership with Infobip.
TrueBusiness: Empowering Thai businesses with omni-conversational experiences
Discover how businesses can meet customer expectations with conversational experiences by leveraging the partnership between TrueBusiness and Infobip.
RCS vs SMS: The ultimate comparison guide
Join us as we explain the main differences between SMS and RCS Business Messaging and the best practices for combining the two channels to optimize your communication efforts.
Dsquares: Partnering to deliver innovative conversational loyalty experiences
Deep dive into the importance of conversational loyalty experiences and how our partnership with Dsquares brings it to life.
How GenAI is transforming customer experience in APAC
Discover the trends of GenAI in the APAC region and how it is redefining customer experience across major industries.
Conversational AI for sales: The future of selling
Transform your sales and enhance customer experiences with Conversational AI. Boost efficiency and embrace the future of selling with Infobip.
The difference that an enterprise conversational AI platform can make
How the right conversational AI platform can help to bring the benefits of automated chats to all areas of your business.
eMAG: eCommerce success with an omnichannel approach
Learn how EMAG maintains its status as Romania’s most popular eCommerce platform by providing the products that people want to buy and a customer experience that keeps them coming back.
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Unlock key insights into the BFSI industry across MENA, Europe and Africa
Find out the latest Banking, Finance, and Insurance trends in Europe, the Middle East, and Africa.
RCS: Igniting business messaging with rich conversations
In collaboration with Omdia, we explore the latest trends and insights for RCS and how rich messaging experiences can transform your business communication strategy.
Unlocking the potential of generative AI in CX
In collaboration with IDC, we explore the rising adoption of generative AI in shaping customer experiences (CX) in the Asia-Pacific region and what brands should know about leveraging this technology to elevate CX.
Platforms messaging trends report 2024
Discover the latest communication and service usage trends for platform businesses based on an analysis of the 65 billion B2B interactions that were fulfilled on our platform for platforms over the last year.
Mastering email deliverability in a competitive landscape
Deep dive into the latest trends, insights and best practices that will ensure your email communication reaches the right audience in their inbox (and not spam folders).
Driving meaningful customer engagement with conversational AI
Download our eBook and discover how conversational AI solutions are driving personalized customer engagement at scale.
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Industry Analyst Insights
Analysis from independent industry experts like IDC, Gartner, 451 Research, Forrester, Omdia and Juniper Research.
Go to Analyst Reports