Analyst reports

Learn why Infobip has been named as a Leader in the 2024 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS).

Infobip named as Established Leader in latest CPaaS Competitor Leaderboard

Find out how CPaaS is being adopted, key trends in the CPaaS market, and how the CPaaS vendors compare. 

Omdia has named Infobip as a CPaaS leader for the second consecutive year in its latest Omdia Universe: CPaaS Platform Providers 2023-24 report.

Learn why Infobip has been named as a Leader in the 2023 Gartner Magic Quadrant for Communications Platform as a Service (CPaaS).

Outperforming all its competitors, Juniper Research recognizes Infobip as a “market leader that is constantly evolving”.

IDC MarketScape noted, “Consider Infobip if global scale and local, regional support are key requirements for your company.

According to the latest 451 Research report, Infobip’s offerings are designed to detect potentially fraudulent activities and provide two-factor authentication SMS to ensure a secure customer journey and protect their customers and their own reputation, while delivering a better customer experience.

The growing adoption of digital customer engagement has led to an increase in fraudulent practices such as smishing and artificial inflation of traffic. Check out 451 Research’s latest market insight report to learn about the implication on MNOs and enterprises.

Juniper Research has ranked Infobip as the number one CPaaS provider amongst 19 vendors, exceeding all its competitors in its capacity and capabilities, making us a leader in the CPaaS category.

For the first time, tech analyst Juniper Research has recognized Infobip as a leader in the market for Contact Center-as-a-Service or CCaaS.

In this report, 451 Research looks at how Infobip has evolved from a mobile messaging aggregator into a full-stack communications platform-as-a service player, positioning itself as a strong contender in this market.

In a new report, tech analyst firm IDC says that Infobip, the global cloud communications platform provider, is well positioned to help businesses accelerate digital transformation, improve customer success, and deliver operational efficiencies.