Conversational modules
Programmable Channels
Platform functionality
Business segments
Industry verticals
Department
Our services
Solutions for telecoms
The Infobip advantage for telcos
See why leading telecoms around the world choose Infobip to transform their network
Telecom CPaaS partnerships
Create new B2B revenue streams with our omnichannel communications platform
Telecom core & security
Anam Protect Firewall
Secure your network from SMS and Voice fraud with our firewall that protects 120+ operators
SMS Firewall
Ensure all A2P SMS traffic is properly charged and eliminate revenue leakage with our SMS Firewall
Community & Resources
Knowledge hub
Title
Transform your customer engagement with the world’s leading CPaaS platform
Scale your business to new heights with a reliable global communications platform. Drive revenue, lower costs, and increase LTV with cutting-edge solutions and dedicated round-the-clock support.
Unparalleled deliverability and reliability
Scale globally and deliver reliably, anywhere in the world.
10,000+
Unique active B2B customers
24 billion+
Monthly interactions
Tier 1
Provider in North America
9,700+
Global connections of which 800+ are directly with operators
40+
Data centers worldwide
70+
Offices across the globe
We use Infobip to deliver global messaging at scale.
Matthew McRoberts
Senior Vice President, Global Alliances
We are passing all our SMS traffic in the United States through Infobip’s short codes.
Omer Bar Joseph
General Manager, Yotpo SMS
Choose Infobip for scalability and revenue generation
Omnichannel capabilities
Expand your communication capabilities with a single API integration and access to 30+ channels
Data privacy
Ensure data privacy and compliance with enterprise-level certificates and regular security audits
Unmatched uptime
Benefit from 99.9% uptime and unparalleled service continuity with our clustered architecture and geo-redundancy
Fast sender registration
Streamline your sender registration process fast and easy
Global support
Enjoy global reach and local presence with 24/7 support in your local language and a 90% customer satisfaction score (CSAT) – the highest scoring customer support in ROCCO’s 2021 Mobile Messaging Benchmarking Report.
One platform, simplified integrations
No matter how complex your needs may be – we can help you satisfy them all via one simple API integration. Enjoy full flexibility and control by creating individual environments you can tailor to your specific needs with:
- Full omnichannel capability
- Faster onboarding
- Simplified account structure
- Automatic sending strategies
- Automatic number provision
Boost your communications and reach more customers globally
Single API integration and quick expansion over a large portfolio of communication channels ensuring global reach.
Become a leader in your industry with the analysts’ #1 choice for CPaaS
Juniper Research ranks Infobip as the Established Leader for CPaaS
Juniper Research has ranked Infobip as the number one CPaaS provider amongst 19 vendors, exceeding all its competitors in its capacity and capabilities, making us a leader in the CPaaS category.
ROCCO Research: Infobip Recognised as Leaders in A2P SMS by MNOs
Despite the emergence of chat apps and flash calls, mobile network operators (MNOs) consistently request A2P SMS as it is an important part of the telco environment and is in a constant state of transformation.
Step up as an industry leader within your market segment
We help software platforms from different industries achieve success and achieve growth. Our revolutionary CPaaS API stack helps reduce operational load, speed up time-to-market, automate the registration process, and reduce your engineering effort.
Marketing automation and customer engagement platforms that are looking to enhance communication capabilities, improve customer engagement, meet security and compliance requirements, reduce costs and provide global reach and local presence.
B2B eCommerce platforms that are looking for tools and resources needed to improve communication with customers, enhance engagement, increase order and delivery transparency, meet security and compliance standards, and offer global reach and local support all while reducing costs.
Fintech platforms like digital banks, insurtech, regtech and wealth tech that are looking to improve their communication, increase customer engagement, meet security standards, and cut costs by automating processes and providing a wide range of communication channels.
Health tech platforms that need to improve patient communication, automate secure data collection, enhance engagement, and meet regulatory requirements, while also reducing costs and expanding communication capabilities.
Enterprise solutions are integrated applications that are looking to manage everyday business processes, automate back-office functions and orchestrate internal and external communication.
Logistics and delivery platforms that are looking to automate and improve communication, enhance tracking and delivery notifications, reduce costs, and expand communication capabilities across multiple channels to improve service and customer engagement.
Co-create to build the right solution for you
Turnkey solutions that can be tailored to your individual business needs and customer requirements.