IDC MarketScape named Infobip as a Leader in the Communications Platform as a Service

The IDC MarketScape for CPaaS (Communications Platform as a Service) is out and we are thrilled to announce that, for the second time, Infobip has been recognized a leader.

What makes Infobip a CPaaS leader?

IDC MarketScape noted, “Consider Infobip if global scale and local, regional support are key requirements for your company. Infobip’s comprehensive portfolio of services spans telco as well as enterprise needs, ranging from carrier-grade services and CPaaS to highly customized SaaS services and support.”

Source:  “IDC MarketScape: Worldwide Communications Platform as a Service 2023 Vendor Assessment” By: Courtney Munroe and Melissa Fremeijer-Holtz, May 2023, IDC # US50607923

Courtney Munroe, Research Vice President, Worldwide Telecommunications Research at IDC, said: “Infobip has established a global footprint and strong capabilities in the CPaaS market with its broad portfolio for enterprises as well as a carrier-grade service offering – an imperative for network operators delivering global messaging services. It has a unique breadth, depth and one-of-a-kind modularity of its communication platform. As a result of these strengths, and in contrast to its many competitors,  Infobip is financially solid, and has grown rapidly  in the past two years.”

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market.  The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.

Download the latest IDC Marketscape report and discover:

  • How the CPaaS market is developing
  • What key factors to consider when choosing a CPaaS provider
  • How the different CPaaS players compare