How to choose an RCS Business Messaging provider?

How to get started with RCS Business Messaging

The right RCS Business Messaging provider makes all the difference. Discover what to look for to ensure your messages deliver maximum impact.

Choosing the most capable RCS provider will help you build the right use cases for your customers, reach your KPIs, and boost engagement.

When looking at the stats from our Messaging trends report, Infobip’s customers are ahead of the curve.

358% total global growth in RCS Business Messaging messages on the Infobip platform in 2023

Countries that already had high RCS Business Messaging adoption rates that grew strongly in 2023 include:

Brazil – 16X
France – 6X
Mexico 47%
Poland – 185%
Spain – 26X
UK – 25X

Here’s how Infobip can help you embrace new opportunities with RCS Business Messaging

Looking for a provider?

Easy-to-use integration options

You can easily craft customer journeys with automated workflows using our visual (drag and drop) interface.

Create rich customer profiles for personalized, contextual communication—with or without coding skills. If you have coding expertise, you can use a single unified REST API to easily integrate various programmable communication channels. Either way, we provide consultancy services to help clients quickly onboard RCS Business Messaging and other channels.

Robust omnichannel platform

Infobip’s platform enables omnichannel communication, allowing you to engage with your customers through a single, unified interface. This approach addresses the complexity of communication between brands and customers, streamlining your efforts and making them more efficient and targeted.

With Infobip, you can seamlessly integrate and manage multiple communication channels, including SMS, Email, Voice, chat apps, and mobile app messaging. Adding RCS Business Messaging to Infobip’s CPaaS (Communication Platform as a Service) solution further enhances its omnichannel capabilities, giving you even more options to reach and interact with your customers effectively.

Conversational experience platform

Infobip’s support for RCS Business Messaging as part of its CPaaS solution not only expands its omnichannel capabilities but also strengthens its position as a conversational experience platform.

By integrating RCS Business Messaging into your communication strategy, you can create immersive and personalized experiences that foster deeper connections with your customers. Moreover, Infobip’s platform allows you to define RCS Business Messaging fallback options, ensuring that your messages reach your customers even if they don’t have an RCS-compatible device. This flexibility guarantees a smooth and uninterrupted communication flow, enhancing the overall conversational experience.

A wealth of experience

Infobip has many years of experience with all communication channels. Since 2006, our mission has been to create seamless mobile interactions between businesses and people, and we are continuously adapting to include new technologies.

67%

of the world population has interacted with our communications platform

How to choose an RCS Business Messaging provider?

How to get started with RCS Business Messaging

Here’s how Infobip can help you embrace new opportunities with RCS Business Messaging

Easy-to-use integration options

Robust omnichannel platform

Conversational experience platform

A wealth of experience

Get started with Infobip

Introduction: What is RCS?

Chapter 1: RCS Business Messaging vs other messaging channels

Chapter 2: RCS Business Messaging and Vertex AI

Chapter 3: RCS Business Messaging for the finance industry

Chapter 4: RCS Business Messaging for retail & eCommerce

Chapter 5: RCS Business Messaging for travel & tourism

Chapter 6: RCS Business Messaging for healthcare

Chapter 7: RCS Business Messaging for telecommunications

Chapter 8: How to choose an RCS Business Messaging provider?