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Title
WhatsApp Business Platform use cases
Learn how to use the WhatsApp Business Platform
to create simplified customer journeys that increase satisfaction.
Promotional messages
Engage customers and send relevant promotions and deals to encourage them to convert.
WhatsApp ordering
Keep customers engaged on a single channel and enable them to complete orders on WhatsApp.
WhatsApp surveys
Send engaging surveys via WhatsApp and start collecting customer data on the world’s most popular chat app.
Booking appointments
Streamline processes and automate your front desk with scheduling options for appointments on WhatsApp.
Transactional messages
Keep customers informed by sending updates and alerts over their favorite messaging channel.
One-time pins
Authenticate user identity via WhatsApp and offer more convenient security measures for your customers.
Connect with customers on WhatsApp
Marketing
Sales
Customer care
Looking for a specific industry use case?
Explore how businesses implemented various WhatsApp Business Platform use cases along with our other solutions to build better customer journeys and meet their goals.