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Title
Email use cases
Transactional emails
Automatically send one-to-one messages in response to customer actions or transactions in real time.
Transactional emails
- One-time pins
- Monthly statements with attachments
- Card transactions
- Welcome emails
- Order and delivery confirmation
- Notification emails
- Cart abandonment emails
- Email API
- Email Validation
- Email editor to create templates
- GUI to create and send emails
- SMTP or HTTP API
- Domain and IP management
- Analytics and logs reporting
- Lists and suppression management
- Drag-and-drop editor
- AMP over API
- Email personalization
Help build trust and credibility with customers with well-timed and informative transactional email. Demonstrate to your customers that they are taken care of and that all Email transactions are safe and secure.
Promotional emails
Strategically send offers and discounts and showcase products to customers who have opted-in to receive promotional emails.
Promotional emails
- Holiday campaigns
- Special offers
- New arrivals
- Products launches
- Email API
- Email Validation
- Email editor to create templates
- GUI to create and send emails
- Domain and IPs management
- Drag-and-drop editor
- Editor features for engagement
- Analytics and dashboards
- Email personalization
- Segmentation and list management
Drive new sales with cross-selling and up-selling opportunities via Email while increasing retention and building loyalty.
Email use cases throughout the customer journey
Transactional emails
Account emails
- Sign-up confirmation
- Account email verification
- One-time pins
- Password reset email
- Double opt-in and confirmation
- Account deactivation email
Onboarding
- Welcome series
- Enhancing the security of account emails (tips & tricks)
Notification emails
- System notifications
- Card expiration dates
- Amount of debt
- Subscription ending
- Credit card expiring
Confirmation emails
- Order confirmation
- Payment confirmation
- Shipping confirmation
- Delivery confirmations/changes email
- Order cancelation email
Cross-sell and upsell
- Cart abandonment emails
- Promo code via email
Payment emails
- Payment invoices
- Purchase receipts
- Payment failure notifications
Feedback requests
- Customer review request
- Product review email
- NPS request email
Promotional emails
- Limited-time promotional offer for potential customers
- Holiday campaigns
- Special offers
- New arrivals
- Products launches
Email use cases across industries
- One-time pins, confirmation, and password reset
- Notification emails
- Transaction confirmations
- Payment invoices
- Card expiration dates
- Calculation of interest on a loan, amount of debt, etc.
- Warnings about suspicious activity
- New policies and conditions
- Welcome emails
- Marketing promotion emails
- Feedback (NPS) emails
- Password reset and welcome emails
- Payment invoices and purchase receipts
- Order confirmation emails
- Delivery confirmation emails
- Shipping confirmation emails
- Customer feedback requests
- Cancellation notifications
- Cart abandonment emails
- Added to waitlist confirmation email
- Back-in-Stock email
- Marketing promotional emails
- Welcome / onboarding emails
- Mobile number porting email notifications
- Registration and password reset emails
- Transaction confirmations (e.g., service cancellation, service activation)
- Bill sending and payments
- Dunning process (bill reminders)
- Notification emails
- Marketing promotion emails (cross-sell/upsell)
- Cart abandonment notifications
- Order confirmation emails
- New policies and conditions
- Customer feedback requests
- Cancellation notifications
- Internal communication with employees (e.g. HR, internal news)
- External communication with partners, potential employees
- Registration and password reset emails
- Onboarding emails
- Notification email
- Order confirmation email
- Invoice email
- Feedback email
For SaaS subscription-based products:
- Free trial
- Upgrade plan
- Expiration
- End trial
- Renewal
- Upcoming charge e-mail
- Subscription cancelation