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Title
Send SMS reminders
Start sending SMS reminders without any coding necessary.
SMS reminders: The reliable way to keep your customers updated and engaged throughout their entire journey.
6.65 bn
mobile phones worldwide
98%
open rate
Your business can rest assured that all text message reminders get the visibility they need, at scale, over a secure channel.
Send text reminders to anyone, anywhere and at any time over the Infobip platform with automated workflows designed for your business needs.
With speed of delivery, global reach, and local compliancy on your side, your SMS reminders won’t get lost in the mix of other business messages.
When to send SMS reminders?
SMS reminders should be scheduled to reach the right customers at the right moment.
Depending on your industry, clients, and the types of reminders you send – the time to send reminders will vary. Using real-time analytics, we can help your business find the perfect moment to send an array of reminder text messages.
SMS reminders for every industry vertical
SMS reminders: a cost-effective and simple solution
SMS is a cost-effective and simple solution for small to medium businesses to keep engagement up and customer satisfaction growing. SMS is used worldwide on every mobile device, so you know your customers will get the reminders they need on time.
Depending on your industry, clients, and the types of reminders you send- the time to send reminders will vary. Using real-time analytics, we can help your business find the perfect moment to send an array of reminder text messages
Ideal for any small or medium business use cases
- Birthdays, weddings, and other special occasions for event planners or caterers
- RSVP reminders for event planners
- Meeting or appointment reminders for bridal salons, beauty salons and mechanics
- Contract renewal reminders for gyms, insurance companies or community centers
- Check-up reminders for mechanics or small clinics
Why you should send SMS reminders
Adding SMS reminders to your communication strategy will help you streamline processes with simple integration and automation while improving engagement.
Simple to automate
SMS reminders are simple to create. Based on your preference, use no-code or low-code APIs to create SMS reminders that your customers are guaranteed to see.
Re-engage customers
SMS reminders are a great way to re-engage customers. At any stage of the customer journey, you can keep your customers updated by reminding them of your services, appointments, deadlines, and anything else that will prompt them to engage with your brand.
Build customer loyalty
Show your customers you care by sending meaningful reminders at just the right moment. When customers know they can rely on your brand, their loyalty grows. Building your brand persona and reputation has never been easier with reliable and dependable SMS reminders.
Easy integration
Integrate our SMS service into any existing communication stack instantly. You can start crafting and sending SMS reminders on a single platform and receive 24/7 integration support to ensure your customers never miss a reminder.
What you need to send SMS reminders
All you really need is your customers’ phone number.
But to elevate your messages with automation and personalization, you’ll also need our solutions.
Two-way communication
Allow your customers to quickly respond to reminder messages and get access to customer support through SMS. If customers need to change an appointment, confirm a payment, or have any questions about their reminder messages they can simply reply to your SMS and get fast support from a live agent or chatbot.
SMS as a fallback channel
SMS can be added to any channel mix in any communication stack. If you use another channel as your primary means of sending reminders, add SMS as a fallback channel to ensure your customers always get the reminders they rely on.
Scale as you grow
We want to see your business succeed. That’s why our platform and CX team will support your business goals and ensure that you can reach all your customers anywhere in the world. As your customer base grows, so will your ability to send scalable reminder messages to any audience.
How our customers have benefited from SMS
Nissan Saudi Arabia: Boosting sales and building lasting connections with a WhatsApp chatbot
-
4.4
customer satisfaction rate -
71%
increase in unique users -
138%
increase in leads
GOAT Interactive: Enhanced customer engagement with 2-way SMS and OTP
-
47.3 million
messages delivered -
87%
delivery rate
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Explore what you can do with SMS in our knowledge base
RCS vs SMS: The ultimate comparison guide
Join us as we explain the main differences between SMS and RCS Business Messaging and the best practices for combining the two channels to optimize your communication efforts.
Promotional vs. transactional SMS – What is the difference?
Promotional SMS is used for marketing and sales, while transactional SMS is used to provide information. Learn more about the differences and how to leverage these two types of SMS for your business.
SMS character limits & message length: What you should know
Standard SMS messages are 160 characters long. Exceeding this limit can lead to extra costs and delivery problems, affecting customer experience.
A guide to global SMS compliance laws
SMS laws and regulations vary from country to country. Read our guide to understand the crucial aspects of SMS compliance across the globe.