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People CDP use cases
Learn how to bring your customer data to life with our omnichannel solutions.
People CDP
Collect, unify, activate, and analyze your customer data.
Engagement
Set up targeted, interactive messaging with our omnichannel solution.
Contact center
Provide personalized support through our cloud contact center solution.
Chatbots
Fuel automated two-way conversations through our chatbot building platform.
People CDP
Collect, unify, activate, and analyze your customer data.
Collect customer data
Get a 360-degree view of each customer by combining all your data and insights in one place.
Customer engagement
Set up targeted, interactive messaging with our omnichannel customer engagement solution, Moments.
Acquire and convert customers
Use historical, behavioral, and demographic data to set up a targeted messaging strategy or marketing campaign that drives results.
Contact center
Provide fast, personalized support through our cloud contact center solution, Conversations.
Empower agents with customer information
Give agents the ability to add and update profile data along with tags and relevant information so they can provide pertinent, fast support.
Chatbots
Fuel automated two-way conversations through our chatbot building platform, Answers.
Collect and enrich audiences
Leverage chatbot interactions to create new or update existing customer profiles based on conversation history and context.
Looking for an industry specific use case?
Discover unique ways you can apply People CDP features to optimize your interactions.
Ready to improve and
use your customer data?
Start using People CDP for data-driven customer journeys.
