MMS use cases

Subscription models are big business. Retailers and service providers are making the most of subscriptions by implementing an easy sign-up process. Users can simply text a picture of relevant documents to activate a subscription. 

MMS can help accelerate conversions at the point of sale – simply have customers text a number, validate their identity and then send them a QR code. This acts as a single-use or time limited card, ready to be scanned at check-out. 

Create personalized and engaging coupons to send over MMS and encourage customers to check out promotions with stand-out messages to help boost sales.  

Make every detail of the customer experience perfect, right down to the moment a customer’s delivery is in their hands. Send picture messages showing packages delivered safely, so customers know exactly where to find their order. 

Accelerate the claims process by letting customers send picture messages of damages after incidents like a car crash or burst pipes via MMS. 

MMS lets you provide VIP shopping experiences by making it easy for customers and personal shopping assistants exchange text and picture messages to find that perfect outfit in no time. 

Keep customers engaged after their purchase by simplifying product registration over MMS. Remove friction from the process by letting customers register a product by sending you a picture of the bar code. 

By incorporating a recipient’s name or even their picture into an MMS, you can send personalized reminders and recommendations, feel-good birthday messages or a personal shout-out from a brand or character they love. 

Simplify even the most complicated customer support interactions. Use MMS to send longer text instructions, picture messages, and how-to videos so customers can see how to solve their issue.