Conversational modules
Programmable Channels
Platform functionality
Business segments
Industry verticals
Department
Our services
Solutions for telecoms
The Infobip advantage for telcos
See why leading telecoms around the world choose Infobip to transform their network
Telecom CPaaS partnerships
Create new B2B revenue streams with our omnichannel communications platform
Telecom core & security
Anam Protect Firewall
Secure your network from SMS and Voice fraud with our firewall that protects 120+ operators
SMS Firewall
Ensure all A2P SMS traffic is properly charged and eliminate revenue leakage with our SMS Firewall
Community & Resources
Knowledge hub
Title
What are Payments for WhatsApp?
Payments for WhatsApp allows businesses using WhatsApp Business Platform to offer a seamless end-to-end purchase journey right within WhatsApp.
Customers can use their preferred payment method and easily track all their orders in one place. With easy set-up, businesses can work with their existing tech solution and payment providers to get started.
Core benefits of Payments for WhatsApp
Increase conversion
Payments on WhatsApp allow customers to pay seamlessly in just a few taps within WhatsApp, enabling an integrated payment experience. You can allow customers to pay with their choice of payment methods – credit/debit cards, UPI & all UPI apps, net banking, and others. By implementing this, you can decrease the number of reasons for customer drop-off or cart abandonment that results from redirecting customers outside WhatsApp.
Convenient order tracking
Your customers can track all their orders and payment history in one place (WhatsApp), which drives high retention rates.
Functionalities, such as “Recent merchants”, within WhatsApp, allow customers to easily re-engage with your business and drive repeat sales.
Easy set up
You can link your existing payment gateway on WhatsApp Business Manager to begin accepting payments on WhatsApp. There is no need for separate post-transaction workflows.
Furthermore, there are no additional fees from WhatsApp.