Frequently asked questions

You can send proactive templated notifications or provide around-the-clock support for your customers with a chatbot and live agents.

Simply fill out our contact sales form and we will contact you.

You can visit our developers hub to find necessary information, or you can contact our experts, and we will help you.

You can port your phone number to Infobip by filling in the form below and our experts will get in touch with you.

Please fill out the contact sales form and tick the box “Existing traffic to switch”. We will contact you and discuss the migration.

WhatsApp Business API Infobip prices are tailor made to your individual needs. Please contact our WhatsApp Business API experts and get started with a tailor made offer.

Infobip is a global leader in omnichannel communications, helping brands create meaningful relationships with their customers, at scale.

Using WhatsApp through Infobip follows a subscription-based model. It includes a one-time service activation fee and tiered pricing.

WhatsApp Business API is different from the free to download WhatsApp Business App. To know which one is better suited to your business, check out the key differences highlighted below.

Before you can start using WhatsApp for business communication, you must first go through WhatsApp’s official approval process where the WhatsApp team will review your request according to their Business Policy and Commerce Policy.

You can visit our use cases documentation and also our customer stories hub, where you will see how Infobip’s solutions have helped companies across the world.

The pricing depends on the location of the traffic, country regulations and restrictions, and numerous other factors. The quickest way is to speak with one of our specialists who knows the markets in question the best!

You can contact us on our Infobip support form.

Get in touch with us via our “Become a partner” form. An expert in your field will contact you very shortly to discuss any options.

The quickest way is to talk with one of our team members who will walk you through the process.

If you’ve checked out our entire careers page and still haven’t found a position that sounds like a great next step in your professional journey, don’t worry! You have the option of sending our world class Talent Acquisition team an open application to give us some insight into where you’d like to take your career.

After you submit your application, you will receive an email („Infobip confirmation email“) with short instructions on how you can log in to out Candidate Portal where you can manage your profile and track your selection process in Infobip.

Simply get in touch with us via Contact form. Our helpful account managers be in touch with you shortly to set up a test account for you. You’ll get free credits to test the service.

Your account manager will set up your account on Infobip platform, make sure you get the service package that best suits your needs, and help you in testing and/or integration stage if necessary.