Blog

In this blog, we dive deep into the world of SIP trunks and get into what they are, what are the benefits, the business use cases – and more!

Ready to build end-to-end experiences on your customers’ favorite chat app? Here’s everything you need to get started.

Discover everything you need to know about what conversational commerce is and how it will help your business gain a competitive advantage by meeting high expectations.

Let’s explore everything you need to know about phygital marketing and how it can help you build a successful marketing strategy.

Infobip’s head of product Krešo Žmak was interviewed for Medium to provide his take on the future of artificial intelligence. Here are the highlights.

Discover the key differences between P2P and A2P SMS and find out which one is better for your business.

Discover how businesses can leverage WhatsApp Channels, a private broadcasting tool to boost customer engagement and drive sales.

The term is used all the time, but what does it actually mean? More importantly, how do marketers build an omnichannel marketing strategy that delivers results?

Learn everything you need to know about WhatsApp opt-ins, why they are important, and how to successfully collect messaging consent from customers.

Transform customer experience with generative AI by providing targeted offers, personalized content, and identifying emerging trends.

In this blog, we uncover the basics of confirmation emails, some best practices – and also how using them increases customer engagement. Learn more!

Discover three ways to elevate your Halloween marketing campaigns and bring home more treats while avoiding tricky situations.

Find out how to overcome data management challenges in omnichannel marketing, elevate your marketing game, and exceed customer expectations.

Find out why industry leaders in APAC are investing in CPaaS and discover what are the leading communication trends in this pioneering market.

Discover the power of SMS campaigns with API integration. See how 3 campaigns leveraged this feature successfully. Boost your reach today.

The only email automation how to guide you will ever need – packed with practical advice and worked examples. From creating triggered emails to building nurture flows that convert – we cover it all.

Anyone could become a victim of mobile fraud. We look at the latest research and how it shows that the solution relies on all stakeholders doing their part.

Learn how LAQO and Infobip ‘s partnership is digitalizing customer communication in insurance and taking customer experience to newer heights.

Learn what is customer value management and how Infobip helps telcos deliver value at every touchpoint throughout the customer journey and their entire lifecycle.

Learn all about what SMS pumping is, 5 red flags to look out for, and how to prevent it from harming your business.

Find out why WhatsApp Business Platform is great for customer service over Infobip’s communications platform.

Get an inside look at how Infobip’s partnership with Vocalcom has brought about new and innovative conversational journeys and use cases.

Explore how customer service automation can empower your support strategy and help your customers get the answers they’re looking for – when and how they want.

Learn how businesses can elevate their CX strategy using Threads by Meta as a new channel for customer engagement.

When sending transactional emails does GDPR require you to get opt-in first? Can you add campaign links to the email footer? We answer these questions and many more.

Learn how Spryker and Infobip work together to drive conversational experiences and help businesses elevate their B2B interactions.

Discover how using WhatsApp Business Platform in sales and marketing can enhance your customer communications and drive business growth.