Blog

They are both the most popular messaging apps in their class, but what are the differences between WhatsApp and WhatsApp Business? Read on to find out!

Think about how to communicate the reasons for investing – and why it needs to be done sooner rather than later.

Where businesses find communication solutions. Where software developers find customers.

Discover how Infobip and venITure’s partnership help companies ace their omnichannel customer engagement for Atlassian Jira Service Management users with OmniChat.

We analyzed the number of customer interactions that took place on our platform in 2021. Here’s what we learned about business-to-consumer communication and how you can prepare for the future.

With an easy-to-integrate SMS API, it’s simpler than ever to start sending text messages to your consumers.

Why conducting all your customer conversations via one platform can lead to longer-lasting, more profitable customer relationships.

Our Head of Global Telecom Growth, Ana Colak, shares insights on how telecoms can utilize 5G technology to deliver enhanced omnichannel customer experiences.

Get an overview of how retail and eCommerce has evolved over the past few years with IDC. Learn how brands create connected customer experiences and how retailers are innovating their CX strategies to adapt.

Find out how silent mobile verification and SIM swap checks can help you increase conversion rates, reduce costs, and improve security.

Looking for a cloud communications provider? Read this post before you appoint a partner (or switch to a new one)

Vodafone Italy highlights the benefits of a winning partnership and why omnichannel communications is a key element of digital transformation.

Discover how Infobip and venITure’s partnership became a gamechanger for all Atlassian JIRA Service Management users with OmniChat.

Looking to add SMS to your Adobe Campaign solution? Read this first!

Discover how our partner enablement helps you build skills around our technology, so you can go-to-market with solutions that drive rapid growth.

Thinking of joining our partner programme? Discover the benefits of our Partner Portal.

Discover how our partner program helps you optimize your path to business success via our Market Development Fund.

From new channels like apple messages for business and personalization capabilities check out how you can leverage omnichannel messaging.

From anonymous to advocate – find out what Live Chat is and how its restructuring digital interactions.

As an Apple business partner and authorized messaging platform we can help you engage with iOS users and provide a memorable service through Safari, Maps, Siri, Apple Pay, and more. Discover the benefits and how to get started with Apple Messages for Business!

We analyzed our customers’ messaging interactions on this year’s Black Friday and Cyber Monday. Here’s a quick recap of the first truly hybrid Cyber Week, and takeaways that set the stage for 2022 and beyond.

There are four takeaways every retailer needs to know from 2021 to be prepared to meet customer expectations post the pandemic. Read our blog and download our Infobrief to learn more.

Customer experience is centered around more than good service. Find out how to boost your entire customer journey with the right technology – and try out these use case examples.

Discover how our omnichannel communication solutions over Microsoft Azure helps insurance companies build effective policyholder experiences and create meaningful customer connections.

If businesses are not prepared, they will not just lose a few customers and clients – the entire generation will simply walk by without even noticing them.

With the death of the cookie and a reliance on first-party data, discover how web and mobile push can rescue your omnichannel customer engagement strategy.

Discover how our certified partner Revenue Automation helps companies build interactive customer journeys by leveraging Infobip’s omnichannel communications platform.