Infobip has been ranked as one of the top CPaaS providers in the 2024 Metrigy CPaaS MetriRank Report. The analyst firm recognized Infobip for its exceptional product mix, customer sentiment, and business success scores, solidifying its position as a global CPaaS market leader.
In the report, Metrigy highlights Infobip’s advanced go-to-market strategy, self-service capabilities, and strong CPaaS ecosystem partnerships. Infobip’s portfolio includes a full range of communications APIs, AI-powered omnichannel solutions, and CPaaS X, earning maximum points for product mix. Additionally, Infobip delivers high-value projects and professional services in collaboration with strategic partners.
Infobip is one of only five companies to receive the Metrigy MetriStar Top Provider Award for delivering high customer business success and above-average sentiment ratings.