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The Infobip advantage for telcos
See why leading telecoms around the world choose Infobip to transform their network
Telecom CPaaS partnerships
Create new B2B revenue streams with our omnichannel communications platform
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Anam Protect Firewall
Secure your network from SMS and Voice fraud with our firewall that protects 120+ operators
SMS Firewall
Ensure all A2P SMS traffic is properly charged and eliminate revenue leakage with our SMS Firewall
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Knowledge hub
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Reach more customers wherever they are, whatever they’re on
Engage them on every channel, in every scenario – from our platform or yours
Build any use case or conversational scenario
Easy-to-use cloud products for marketing, sales, and support
Your customers. Their channels.
It’s easier to get the attention of your customers when you meet them where they are.
You focus on the message; we get it delivered loud and clear.
Build flexible workflows with industry-leading CPaaS APIs
Code your own solutions
Integrate your customers’ favorite channels and build experiences your customers want, the way you want.
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Explore AuthenticationCPaaS X
Explore CPaaS XNetwork APIs
Explore Network APIScalable, secure and compliant with our hyper network
1300+
Physical servers
40+
Data centers and auxiliary locations
17K+
Virtual machines
1600
Service types
15K +
Application instances
800+
Engineers
7bn
End user touchpoints
1000
Deployments daily
Head into the conversational future with a trusted partner
95% of global businesses will be using conversational solutions by 2025. We’re here to help you build leading conversational experiences in your market.
Compose your own tech stack by integrating our solutions with any app
With our wide range of integration options, you can use any of our solutions to enhance your customer experience on your existing systems.
Transforming 10,000+ businesses worldwide
Nissan Saudi Arabia: Boosting sales and building lasting connections with a WhatsApp chatbot
-
4.4
customer satisfaction rate -
71%
increase in unique users -
138%
increase in leads
Uber: Capitalizing on the global expansion of the ride-sharing phenomenon
-
90%
of global calls anonymized
UNICEF: Turning caring people into regular givers with omnichannel customer engagement
-
7.8%
increase in donor retention -
33.3%
decrease in churn rate -
4%
conversion rate on cart abandonment flow
DPD: Improving delivery experiences and cutting costs with Viber and SMS
-
20%
reduction in cost
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Stay on top of every tech trend: Explore our resources
Generative AI security: How to keep your chatbot healthy and your platform protected
Discover essential strategies to secure AI chatbots from evolving GenAI threats. Learn how to protect your AI investments now and keep them healthy and thriving.
What is conversational AI? Examples and how it works
Get a grasp on what Conversational AI actually is, with examples how it improves customer engagement and streamlines business operations.
Chatbots for HR: Transforming employee engagement and operations
Learn how to keep employees satisfied and engaged with an always-on assistant to support HR departments manage daily tasks and requests.
AI Voice Assistants: Everything you need to know
Discover the benefits of using AI voice assistants for your business. Learn how they can enhance customer experience and streamline operations.
How B2B platforms can manage 10DLC campaigns
Deep dive into how your 10DLC campaign journey can be made easier with a Tier 1 provider.
Recognition That Drives Connections
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