Design intelligent, always-on assistance with conversational support
Provide always-on, intuitive, and automated support over your customers’ preferred channel with seamless agent takeover for a more personalized experience via Infobip’s conversational support solution.
Provide always-on customer support through chatbots and live agents
Support
Provide support on your customers’ preferred channels.
Self-service
Always on support and quick self-service with chatbot.
AI
Use AI to understand customers intent and
respond accordingly.
Unify data
Full conversational history for a personalized customer experience.
Friction-free transitions
Seamless handover from chatbots to
live agents.
Automate
Automated routing to send conversations to the right agent.
Engage with customers over the most popular channels
Map the right use cases across the customer journey
Discover how we helped our customers
Create your conversational ecosystem with multiple integration options
Start providing always-on assistance with conversational support
See how our conversational experience solution can help you increase customer satisafcation.
