Get dispositions

Use this method to get a conversation form with attached fields and values.

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get

/ccaas/2/conversations/{conversationId}/form

Authorizations:

Scopes:

conversations:manage

path Parameters

conversationId

required

string

Id of the conversation.

query Parameters

formId

string

Id of the form. If none provided, the one currently assigned to a conversation is used.

Responses

200

401

Unauthorized

403

Forbidden

404

Not found

500

Internal Server Error

Request samples

Example

cURL

Copy

curl -L -g 'https://{baseUrl}/ccaas/2/conversations/{conversationId}/form' \
-H 'Authorization: {authorization}' \
-H 'Accept: application/json'

Response samples

Content type

application/json

Successful response

Copy

Collapse all


{"conversationId": "F876A7C5C73A1B3CA94FE405DF30D0A2",
"formId": "75f57446-1d65-478a-87ed-22d17dc3d077",
"fields": 
[
{"fieldId": "d85b8e46-f579-482f-b383-22648aae17b5",
"dispositionId": "d7a2980d-5496-44aa-8046-bf2233e7999f",
"dispositionValue": "inquiry"
},
{"fieldId": "e130e3f2-c8de-4ba9-a26e-8ac705642832",
"dispositionId": "8f7faac9-742c-42d6-bac7-c8a63f587e57",
"dispositionValue": null
}
]
}

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