Get waiting strategy

Use this method to retrieve a waiting strategy by its Id. More info.

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get

/ccaas/voice/2/waiting-strategies/{id}

Authorizations:

Scopes:

conversations:manage

path Parameters

required

string

Id of the Waiting Strategy to get.

Responses

200

401

Unauthorized

403

Forbidden

404

Not Found

429

Too Many Requests

500

Internal Server Error

Request samples

Example

cURL

Copy

curl -L -g 'https://{baseUrl}/ccaas/voice/2/waiting-strategies/{id}' \
-H 'Authorization: {authorization}' \
-H 'Accept: application/json'

Response samples

Content type

application/json

Successful response

Copy

Collapse all


{"id": "e2cea358-0347-4d23-9d82-af00f8f5c5b2",
"didNumbers": [ ],
"applications": [ ],
"name": "Test Waiting Strategy",
"maximumWaitTime": 
{"unit": "SECONDS",
"value": 5
},
"greetingMessage": 
{"enabled": true,
"audioSourceType": "TTS",
"ttsAudioSource": 
{"text": "Greetings!",
"language": "en-gb",
"voice": 
{"name": "Emma",
"gender": "FEMALE"
},
"speechRate": 1
},
"fileAudioSource": null
},
"musicOnHold": 
{"enabled": false,
"fileAudioSource": null
},
"announcementMessage": 
{"enabled": true,
"audioSourceType": "TTS",
"ttsAudioSource": 
{"text": "Greetings!",
"language": "en-gb",
"voice": 
{"name": "Emma",
"gender": "FEMALE"
},
"speechRate": 1
},
"fileAudioSource": null,
"repeatInterval": 
{"unit": "SECONDS",
"value": 3
}
},
"maximumWaitTimeMessage": 
{"enabled": true,
"audioSourceType": "TTS",
"ttsAudioSource": 
{"text": "Greetings!",
"language": "en-gb",
"voice": 
{"name": "Emma",
"gender": "FEMALE"
},
"speechRate": 1
},
"fileAudioSource": null
},
"createdAt": "2022-12-10T13:45:00.777+0000",
"updatedAt": "2022-12-10T13:45:00.777+0000"
}

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