Create tag
Use this method to create a new tag. Tags can be assigned to the conversations to categorize them into topics or customer intents. Tags can be created ad hoc over the create tag method or automatically within the journey automation flow when a conversation is transferred to Agents. More info
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post
/ccaas/1/tags
Authorizations:
Scopes:
Request Body schema:
application/jsoncollapse all -
| name required | string [ 0 .. 100 ] characters Tag name. Numbers, uppercase and lowercase letters, along with '.' and '_' characters are allowed! |
Responses
200
OK
400
Bad request
401
Unauthorized
403
Forbidden
500
Internal Server Error
Request samples
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Content type
application/json
Copy
Collapse all {- "name": "Tag 1"
}Response samples
- 200
- 400
- 401
- 403
- 500
Content type
application/json
Successful response
Copy
Collapse all {- "name": "Tag 1",
- "createdAt": "2024-01-01T00:00:00.000+00:00"
}
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