Clear agent wrap up time
Use this method to clear the agent wrap up time after a call. After that, the agent will no longer have Wrapping status. Wrap up is the time after a call during which an agent's status is still BUSY. More info.
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patch
/ccaas/voice/2/agent/{agentId}/wrap-up-time/clear
Authorizations:
Scopes:
path Parameters
| agentId required | string Agent id of agent wrap up to clear. |
Responses
200
OK
401
Unauthorized
403
Forbidden
404
Not Found
500
Internal Server Error
Response samples
- 200
- 401
- 403
- 404
- 500
Content type
application/json
Successful response
Copy
Collapse all {- "status": "SUCCESS",
- "message": "Agent wrap up time cleared successfully."
}
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