Resources
Resources are sender identities and communication assets that businesses use to send and receive messages across different channels, make calls, or interact with customers. These resources enable businesses to establish a presence on different communication platforms. These resources include alphanumeric senders, virtual long numbers (VLNs), short codes, and other messaging identifiers that enable seamless interaction with customers.
Resources are set up to send and/or receive traffic and include:
| Resource | Description |
|---|---|
| Numbers |
|
| Alphanumeric sender IDs | Registered alphanumeric sender IDs: custom sender names (for example, INFOBIP) used for one-way traffic only |
| Chat app resources | Registered digital channel sender IDs: custom names used as messaging identifiers for digital channels, like Viber |
| Email domains | Registered and verified email domains: sender domains that can use used to send email using the platform |
Infobip provides the ability to request, register, and manage these resources efficiently either over the Resources API or in the web interface. When you login (opens in a new tab) using your Infobip account, you have a number of options for working with your resources, depending on your resource type:
- Numbers - where you manage the SMS, MMS, or Voice numbers that you own, import previously procured numbers, and set up actions to be triggered after a message or a call has been received
- My Requests - where you handle resource requests before they are approved and provisioned
- Channels apps - where you can request senders for the channel, for example in the SMS app, you can request alphanumeric senders for SMS messaging
Features
Manage numbers
Use Resources for managing your numbers and registered senders configured within the platform.
Manage resources and inbound configuration
Manage your existing resources, including their inbound message and calls configuration.
Requests for numbers and senders
Request your number purchase or alphanumeric sender registration.
Lookup coverage
Lookup the SMS coverage for your alphanumeric senders or numbers.