Paying account

At any time, you can decide to upgrade your account. Once you top up your account balance, your account is no more in the Free trial mode. You do not have to wait to spend all your free trial credits.

In the Infobip web interface, click on the Pricing button in the upper right corner. Here you will be able to see your payment options.

With a self-service account in prepaid mode (Pay As You Go), you can send bulk messages to your end users. Currently, self-service accounts support two currencies for the account balance: USD and EUR.

The main point of contact for self-service accounts is [email protected]. Additionally, for this account type, the standard Terms & Conditions are applied.

• If you are only interested in using channels, use the Pay As You Go option to top up your account as needed.
• If you want to use any of these SaaS-based products, Moments, Conversations, or Answers, select the Start, Grow, or Scale plan.

Pay As You Go

Use this option if you are mainly interested in using communication channels and want to pay per message sent. Visit the Pricing (opens in a new tab) page to view the current prices for sending SMS, or go to your account's Channel pricing (opens in a new tab) section to view the current prices for other channels.

1. Log into your Infobip account and from the homepage click the Pricing button on the right.
2. If you wish to add funds to your account, simply click the Add Funds button also located in the top right corner, fill in your billing details, and click Continue.

To add funds, select one of the following paying options:

• One-time payment. This will add the specified amount to your account balance.
• Minimum balance recharge. Once you have specified the minimum balance and refill amount, we will automatically top up your account when your balance reaches the specified minimum.
• Monthly balance recharge. Once you have specified the refill amount, we will automatically top up your account on the 1st of every month.

Once you top up your account, you can track your balance by clicking on your profile icon.

Start, Grow, and Scale plans

Use this option only if you want to use any of these products: Moments, Conversations, or Answers. Once you select the channel you are interested in, you will be able to view channel-specific features available for all plans.

1. Log into your Infobip account and from the homepage click the Pricing button on the right.

2. Go to the Product and plans tab. Select the product you wish to purchase and then click the Get... button. This will take you to the overview page where you can review each plan in detail.

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   Click the Compare all features link at the bottom of the Select plan page to expand a more detailed comparison.

3. As part of the enrollment process, you will be asked to choose a support package that you can change at any time.

If there is any additional information that you need, contact us at [email protected].