Create an account
To create an Infobip account, you only need to provide basic signup details or sign up with your existing Google or GitHub account. You will not be asked for credit card details at this stage. Once you create an account, you are automatically enrolled in a free trial (opens in a new tab) until you run out of allocated free credits. At any time, you are free to start using any paid option.
What is the account used for?
An Infobip account allows you to use Infobip-related channels and products we offer, including our APIs. You are redirected to the Infobip web interface when you create your account.
Use it to:
- Manage your own and your team's user settings and permissions.
- Access and manage Infobip products: Moments (opens in a new tab), Conversations (opens in a new tab), Answers (opens in a new tab), People (opens in a new tab), Analyze (opens in a new tab), Forms (Content) (opens in a new tab).
- Access and manage channels, like SMS, Email, WhatsApp, Viber, etc.
- Create and manage your API keys and view your base URL.
- Contact the Infobip Support team to report an issue or leave feedback.
Sign up for the account
- Fill in the signup form (opens in a new tab) or use the option to sign up with your existing Google or GitHub account. Once you verify your account, you will be redirected to the account activation page.
- Set up your username and password. You will use them from now on to log in to your account, so note them both.
We take your cyber security very seriously and we impose certain restrictions on username and password.
Username cannot contain special characters and cannot be changed once generated.
Password requirements are listed here (opens in a new tab). If you are struggling with coming up with an adequate password, use an online password generator tool.
Once the system accepts credentials, you are redirected to your account.
Register a phone number
Calls and messages in the trial period can be sent only to a mobile phone number and email address you verified during the signup process. Below, we explain how to add and verify your phone number.
- When redirected from the account activation page, you should see the Verify Your Phone Numberpage. Provide your phone details and verify them with a code sent to your phone.
- If welcomed by a Welcome to Infobip pop-up, select between having a quick onboarding tour or opting out of it. If skipped, you will not be able to take the tour again. Instead, keep reading the guide to find out more about the many options Infobip free account offers.
You can use more than one phone number or email address while in the free trial. See Register multiple numbers and emails for more details.
Select a user type
Choose between a business or a developer user type to unlock options tailored to that persona. You will still have the same amount of free credits regardless of which user type you activate, or whether you use both of them.
- Use the Business users and the Developers buttons located on the homepage under Try SMS, WhatsApp, and more for free to activate options available for each user type.
Now that you have your account all set up, you can continue with the free trial until you run out of credits, or you can upgrade to a paying account (opens in a new tab) at any time.
For more details on how to use your account, visit Manage roles. (opens in a new tab)