Create an account

To create an Infobip account, you only need to provide basic signup details or sign up with your existing Google or GitHub account. You will not be asked for credit card details at this stage. Once you create an account, you are automatically enrolled in a free 60-day trial (opens in a new tab). You can start using the paid option (opens in a new tab) at any time.

What is the account used for?

An Infobip account allows you to use Infobip-related channels and products we offer, including our APIs. You are redirected to the Infobip web interface when you create your account.

Use it to:

Manage your own and your team's user settings and permissions.
Access and manage Infobip products: Moments (opens in a new tab), Conversations (opens in a new tab), Answers (opens in a new tab), People (opens in a new tab), Analyze (opens in a new tab), Forms (Content) (opens in a new tab).
Access and manage channels, like SMS, Email, WhatsApp, Viber, etc.
Create and manage your API keys and view your base URL.
Contact the Infobip Support team to report an issue or leave feedback.

Sign up for the account

Fill in the signup form (opens in a new tab) or use the option to sign up with your existing Google or GitHub account. Once you verify your account, you will be redirected to the account activation page.
Set up your username and password. You will use them from now on to log in to your account, so note them both.
Once the system accepts credentials, you are redirected to your account.

Credentials requirements

We take your cyber security very seriously and we impose certain restrictions on username and password. Username cannot contain special characters and cannot be changed once generated. Password requirements are listed here (opens in a new tab). If you are struggling with coming up with an adequate password, use an online password generator tool.

Register a phone number

Calls and messages in the trial period can be sent only to mobile phone numbers and email addresses you verified during the signup process.

When redirected from the account activation page, you will land on the Verify Your Phone Number page to add and verify your phone number. Enter your phone details and confirm them using the code sent to your device.

You can use more than one phone number or email address while in the free trial. See Register multiple numbers and emails (opens in a new tab) for more details.

Customize your experience

Answer a few questions to unlock a personalized homepage with your choice of channels and use cases. Select one or more of the following channels that you would like to try first:

After selecting the channels, you can choose the purpose for which you would like to use them, such as customer support, transactions, authentication, marketing, campaigns, and more.

The final step in customization is to decide how you want to use our platform:

By using code (APIs, SDKs)
Without code (web interface)

Select a user type

Choose between a business or a developer user type to unlock options tailored to that persona. You will still have the same amount of free credits regardless of which user type you activate, or whether you use both of them.

You can switch between business user and developer modes by selecting the appropriate option at the top. Depending on your chosen channels, you will be presented with customized options for each channel, specifically designed for your selected user type.

Now that you have your account all set up, you can continue with the free trial until it expires or you run out of credits. You can upgrade to a paying account (opens in a new tab) at any time.