Feature parity
The table serves as a guideline for local carriers that support Infobip features.
To be able to use it, the feature has to be supported by both Infobip and the carrier.
Example: File type message - PDF
For a customer to use it, both requirements have to be met:
1. Infobip solution must be one of:
- RCS API v1
- RCS API v2
- Broadcast
2. Carrier must be one of:
- India - Vodafone Idea, Airtel, BSNL, Reliance JIO
- Nigeria - Airtel, MTN
- Poland - Orange
- France - Orange
- Spain - Orange
- All other carriers
| Feature | Details | Google platform support for RCS/RBM | Infobip products coverage | Carriers features coverage | All other carriers (feature coverage identical with Google platform coverage) | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| RCS API v1 | RCS API v2 | Broadcast | Moments | Conversations | Answers | Telefonica (ESP) | Vodafone Idea (IND) Airtel (IND) BSNL (IND) Reliance JIO (IND) Airtel (NGA) MTN (NGA) | Orange (POL, FRA) | Orange (ESP) | Claro (ARG, CRI, DOM, SLV, GTM, HND, NIC) Telcel (MEX) | ||||
| Text message | Text | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Suggested reply | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Suggested action | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| File message | File via URL | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ |
| File via upload | ✓ | - | - | - | - | - | ✓ | - | ✓ | ✓ | ✓ | - | ✓ | |
| ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | ✓ | ✓ | - | ✓ | ||
| JPEG/JPG | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | |
| GIF | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | ✓ | ✓ | - | ✓ | |
| PNG | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | |
| H263 | ✓ * | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | - | ✓ | - | ✓ | |
| M4V | ✓ * | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | - | ✓ | - | ✓ * | |
| MP4 | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | |
| MPEG-4 | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | - | ✓ | - | ✓ | |
| MPEG | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | ✓ | ✓ | ✓ | ✓ | |
| WEBM | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | ✓ | ✓ | - | ✓ | |
| Audio: all file types | - | - | - | - | - | - | - | - | - | - | - | - | - | |
| Suggested reply | ✓ | - | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | - | - | ✓ | |
| Suggested action | ✓ | - | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | - | - | ✓ | |
| Suggested reply | Text | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Suggested action | Dial number | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| View location | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Share location | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Open a URL | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Create a calendar event | ✓ | - | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Rich card | File via URL | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ |
| File via Upload | ✓ | - | - | - | - | - | ✓ | - | ✓ | ✓ | ✓ | - | ✓ | |
| JPEG/JPG | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| GIF | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | ✓ | ✓ | ✓ | ✓ | |
| PNG | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | |
| H263 | ✓ * | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | - | - | - | ✓ * | |
| M4V | ✓ * | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | - | - | - | ✓ * | |
| MP4 | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | ✓ | ✓ | ✓ | ✓ | |
| MPEG-4 | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | ✓ | ✓ | ✓ | ✓ | |
| MPEG | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | ✓ | ✓ | ✓ | ✓ | |
| WEBM | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Card orientation | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Card alignment | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | |
| Media height | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Media/card title | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Media/card description | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Suggested action in card | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Suggested action below card | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Suggested reply in card | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Suggested reply below card | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Carousel | File via URL | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| File via Upload | ✓ | - | - | - | - | - | ✓ | - | ✓ | - | ✓ | - | ✓ | |
| JPEG/JPG | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| GIF | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | ✓ | - | ✓ | ✓ | |
| PNG | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | |
| H263 | ✓ * | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | - | - | - | ✓ * | |
| M4V | ✓ * | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | - | - | - | ✓ * | |
| MP4 | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | ✓ | ✓ | ✓ | ✓ | |
| MPEG-4 | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | ✓ | ✓ | ✓ | ✓ | |
| MPEG | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | ✓ | ✓ | ✓ | ✓ | |
| WEBM | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Rich card width | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | ✓ | ✓ | ✓ | - | ✓ | ✓ | |
| Media height | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Media title | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Media description | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Suggested action in card | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Suggested action below card | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Suggested reply in card | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Suggested reply below card | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
*(potential problems with content delivery due to Google issues)
You can also download the entire table in Excel format here (opens in a new tab).