Moments
Use Moments to set up and manage automated messaging campaigns with your customers by building conversation workflows.
Flows
Flow is the Infobip communication builder that helps you create and manage messaging campaigns. The Flows API allows you to add or remove people from communication programmatically for flows with an active status.
Use the Add Participants to flow endpoint to a person or batches of persons (between 1-1000 persons).
The method works asynchronously to queue and process participants at a rate of 10 requests per second.
For reporting of operation results, use the notifyUrl field to provide a URL of your callback server
that will receive a status report or use the Get a report on participants added to Flow endpoint.
Forms
Forms is an Infobip platform solution to collect customer data that you can then use for messaging or analytics. Forms API allows you to retrieve an active form from your web page, track events, or collect the field values when the end user submits a form.
Flow
Use this endpoint to add participants to a flow, accommodating anywhere from 1 to 1000 persons.
When participants are added, their profiles in People are automatically created, updated or merged based on the identifiers provided.
If identifiers are unique, a new profile is created.
If identifiers match an existing profile, then that profile is updated.
If identifiers refer to multiple existing profiles or are not unique within the request, profiles are merged.
To prevent unwanted merges, ensure each participant's identifiers
(identifyBy, externalId and contactInformation) are unique.
Use this API endpoint to fetch a report to confirm that all persons have been successfully added to the flow. Please note that report is stored for 30 days.
Removes a participant with given identifier from the flow.
Forms
Use this method to get a list of forms.
Use this method to get a form by its ID.
Use this method to increase the view counter of a specific form. It's used for proper statistics calculation. Statistics are available on the form performance page on the Portal.
Use this method to submit form data.
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