Call Routing application

This API offers advanced calls routing features. You can use it to set up destinations of different types and routing logic between them.

Call Routing Configuration

getGet call routes

Get existing call routes with pagination.

postCreate a call route

Create a new call route.

getGet a call route

Get an existing call route.

putUpdate a call route

Update an already existing call route. Fields that are not sent in the request body will take default values and overwrite existing ones.

delDelete a call route

Delete an existing call route.

Call Routing Events

postURL destination webhook Webhook

The client-defined API is triggered with information about the current call whenever the URL destination is reached in route resolution. The expected response is a valid endpoint destination.

Need assistance

Explore Infobip Tutorials

Encountering issues

Contact our support

What's new? Check out

Release Notes

Unsure about a term? See

Glossary

Research panel

Help shape the future of our products

Learn more

Service status

Privacy documents Terms of use