Instagram Direct Messages
Instagram DMs are an in-app messaging feature that enables your business to be reachable by your customers over one of the most popular social media platforms.
To utilize Instagram DMs in combination with other channels, check out Messages API.
Outbound Message
Send one or more messages to multiple recipients.
Logs and Status Reports
If you are unable to receive real-time delivery reports towards your endpoint for various reasons, we offer you an API method to fetch batches of delivery reports to confirm whether specific messages have been delivered. Each request towards this endpoint will return batches of the latest delivery reports. Please note they will be returned only once.
Use this method for displaying logs for example in the user interface. Available are the logs for the last 48 hours.
For each message that you send out, we can send you a delivery report. For this to work you need to have an endpoint to forward the reports to. Please specify the endpoint per each message via the webhooks > delivery > url parameter. Alternatively, you can provide the endpoint’s URL to Customer support and they will set it up for you. Contact support@infobip.com if you require help.
Receive incoming message
Incoming messages will be forwarded to this endpoint. Please provide the endpoint’s URL to your Account Manager and they will set it up for you. Alternatively you can specify the endpoint per each message via the webhooks > delivery > url parameter. Contact support@infobip.com if you require help.
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