Compliance guidelines

The Compliance Guidelines contain best practice and industry guides for SMS and MMS compliance in USA and Canada.

For a list of the relevant, external industry compliance guidelines for North America, see the list of Industry Guides for USA and Canada. These guides are provided for reference in support of the compliance guidance.

For more information on understanding which use cases are allowed and which ones are not, see the US Messaging use cases guide.

The US Sender Registration (Beta) app is a new way to register your Short Code brands and campaigns with US mobile network operators. The app guides you through your SMS and MMS brand submission with automated requirements forms and status checks. For more information, see US Sender Registration app (opens in a new tab).