Compliance guidelines

The compliance guidelines contain best practices and industry guides for SMS and MMS compliance in the USA and Canada.

For a list of relevant external industry compliance guidelines for North America, see the Industry Guides for USA and Canada. These guides are provided for reference to support compliance guidance.

For more information on understanding which use cases are allowed and which are not, see the US Messaging Use Cases guide.

The US Sender Registration (Beta) app is a new way to register your short code brands and campaigns with US mobile network operators. The app guides you through your SMS and MMS brand submission with automated requirements forms and status checks. For more information, see the US Sender Registration app (opens in a new tab).