Smart Numbers

There are cases where number resources are scarce and very expensive. In those cases, you can use SMART Numbers which are a cheaper alternative.
The main advantage of using SMART Numbers is that multiple clients can use the same number resource in multiple campaigns at the same time.
Inbound messages are distributed per communication flow using an advanced pairing system. Put simply, an inbound message is paired to an outbound message that was sent most recently with the same parameters and is added to the communication flow of the sent message.

SMART numbers require additional configuration, so we encourage you to contact our support team or your account manager to enable it for you.