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Get outbound Messenger message logs Early access

Use this method for displaying logs for example in the user interface. Available are the logs for the last 48 hours.

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get
/messenger/1/logs
Authorizations:
API Key Header
Basic
IBSSO Token Header
OAuth 2
Scopes:
messenger:logs:read
messenger:manage
Request rate limit:
120 requests / minute (per account)
query Parameters
sender
string

The sender ID which can be alphanumeric or numeric.

destination
string

Message destination address.

bulkId
Array of strings
Example: bulkId=BULK-ID-123-xyz

Unique ID assigned to the request if messaging multiple recipients or sending multiple messages via a single API request. May contain multiple comma-separated values. Maximum length 2048 characters.

messageId
Array of strings
Example: messageId=MESSAGE-ID-123-xyz,MESSAGE-ID-124-xyz

Unique message ID for which a log is requested. May contain multiple comma-separated values. Maximum length 2048 characters.

generalStatus
string
Enum: "ACCEPTED" "PENDING" "UNDELIVERABLE" "DELIVERED" "EXPIRED" "REJECTED"

Status group name that describes which category the status code belongs to, i.e., PENDING, UNDELIVERABLE, DELIVERED, EXPIRED, REJECTED.

sentSince
string <date-time>
Example: sentSince=2020-02-22T17:42:05.390+01:00

The logs will only include messages sent after this date. Use it together with sentUntil to return a time range or if you want to fetch more than 1000 logs allowed per call. Has the following format: yyyy-MM-dd'T'HH:mm:ss.SSSZ.

sentUntil
string <date-time>
Example: sentUntil=2020-02-23T17:42:05.390+01:00

The logs will only include messages sent before this date. Use it together with sentSince to return a time range or if you want to fetch more than 1000 logs allowed per call. Has the following format: yyyy-MM-dd'T'HH:mm:ss.SSSZ.

limit
integer <int32> <= 1000
Default: 50

Maximum number of messages to include in logs. If not set, the latest 50 records are returned. Maximum limit value is 1000 and you can only access logs for the last 48h. If you want to fetch more than 1000 logs allowed per call, use sentBefore and sentUntil to retrieve them in pages.

entityId
string
Example: entityId=promotional-traffic-entity

Entity id used to send the message. For more details, see our documentation.

applicationId
string
Example: applicationId=marketing-automation-application

Application id used to send the message. For more details, see our documentation.

campaignReferenceId
Array of strings
Example: campaignReferenceId=summersale

ID of a campaign that was sent in the message. May contain multiple comma-separated values.

Responses

200

OK

401

Unauthorized

403

Forbidden

429

Too Many Requests

500

Internal Server Error

Request samples

Example
cURL
Copy
curl -L -g 'https://{baseUrl}/messenger/1/logs?bulkId=BULK-ID-123-xyz&messageId=MESSAGE-ID-123-xyz%2CMESSAGE-ID-124-xyz&sentSince=2020-02-22T17%3A42%3A05.390%2B01%3A00&sentUntil=2020-02-23T17%3A42%3A05.390%2B01%3A00&entityId=promotional-traffic-entity&applicationId=marketing-automation-application&campaignReferenceId=summersale' \
-H 'Authorization: {authorization}' \
-H 'Accept: application/json'

Response samples

Content type
application/json
Copy
 Collapse all
{
  • "results":
    [
    • {
      • "sender": "44113496000",
      • "destination": "66855538125",
      • "bulkId": "1688025180464000013",
      • "messageId": "1688025180464000014",
      • "sentAt": "2023-02-01T23:15:03.379+0000",
      • "doneAt": "2023-02-01T23:16:34.582+0000",
      • "messageCount": 1,
      • "price":
        {
        • "pricePerMessage": 0.15,
        • "currency": "EUR"
        },
      • "status":
        {
        • "groupId": 3,
        • "groupName": "DELIVERED",
        • "id": 5,
        • "name": "DELIVERED_TO_HANDSET",
        • "description": "Message delivered to handset"
        },
      • "error":
        {
        • "groupId": 0,
        • "groupName": "OK",
        • "id": 0,
        • "name": "NO_ERROR",
        • "description": "No Error",
        • "permanent": false
        },
      • "platform":
        {
        • "entityId": "promotional-traffic-entity",
        • "applicationId": "marketing-automation-application"
        },
      • "content":
        {
        • "text": "Sent text",
        • "type": "TEXT"
        }
      }
    ]
}

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