Sangdam

Kakao's Sangdam Talk messaging solution, also known as Consultation Talk, facilitates seamless communication between users on Kakao Talk and a company's designated consultation representatives. Users have the convenience of initiating direct conversations with a company's Kakao Talk channel using their mobile or PC devices. The designated consultation agents can then promptly respond to user inquiries and messages. This streamlined communication process empowers businesses to efficiently address user queries and concerns, contributing to enhanced customer engagement. It's important to emphasize that Sangdam Talk focuses on effective message management and timely responses, optimizing the overall consultation experience.

Outbound Message

postSend a Kakao Sangdam message Early access

Send one or more messages to multiple recipients.

Logs and Status Reports

getGet Kakao Sangdam delivery reports Early access

If you are unable to receive real-time delivery reports towards your endpoint for various reasons, we offer you an API method to fetch batches of delivery reports to confirm whether specific messages have been delivered. Each request towards this endpoint will return batches of the latest delivery reports. Please note they will be returned only once.

getGet outbound Kakao Sangdam message logs Early access

Use this method for displaying logs for example in the user interface. Available are the logs for the last 48 hours.

postReceive Kakao Sangdam delivery reports Webhook Early access

For each message that you send out, we can send you a delivery report. For this to work you need to have an endpoint to forward the reports to. Please specify the endpoint per each message via the webhooks > delivery > url parameter. Alternatively, you can provide the endpoint’s URL to Customer support and they will set it up for you. Contact support@infobip.com if you require help.

Receive kakao sangdam message

postReceive incoming message Webhook Early access

Incoming messages will be forwarded to this endpoint. Please provide the endpoint’s URL to your Account Manager and they will set it up for you. Alternatively you can specify the endpoint per each message via the webhooks > delivery > url parameter. Contact support@infobip.com if you require help.

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