Knowledge base

With billions of messages sent every year, SMS remains the fastest and most reliable way to reach customers. This guide breaks down the top 10 SMS API providers; covering features, pricing, and use cases, so you can find the right fit for your business.

Engaging customers takes more than just great content. You need precise timing, intelligent channel selection, and smart targeting. AI messaging suite delivers all this without compromising privacy.

Learn how to schedule WhatsApp messages for business campaigns. Discover the difference between consumer hacks and enterprise scheduling with Infobip.

WhatsApp lead generation moves fast. It helps you connect with customers quickly, cut response times, and actually get more people to convert. Learn how.

Apple supports RCS and RCS for Business on iOS devices. Find out what it means for businesses and how to build messages that perform across devices.

Cut through the noise with smart Cyber Monday SMS marketing. Discover strategies, templates, and timing tips to drive conversions and ROI with Infobip.

Businesses are using WhatsApp messages to connect with their customers, but frequency capping is changing the rules. This blog will explain frequency capping, why it matters, and how to adapt your WhatsApp marketing to make every message count.

Plan your Black Friday SMS marketing campaign with expert tips, templates, and best practices. Drive engagement and sales with personalized SMS at scale.

Learn how RHINOSHIELD, a brand operating across 11 markets, meets its customer expectations with AI technologies, data-driven thinking, and orchestration tools.

From Email to WhatsApp and social, Telekom Malaysia Berhad is building a single view of the customer and making service available at any time. 

Find out what customers really think about brand messaging. This eBook uncovers how people across North America want businesses to reach them, from the channels they trust most to the tones that resonate and the moments that matter.

Discover the latest communication and AI usage trends for platform businesses based on an analysis of the 73 billion B2B interactions that were fulfilled on our platform for platforms over the last year.

Download our eBook and discover how conversational experiences can help transform your Ramadan campaigns.

Download our eBook in collaboration with IDC and discover how brands can enrich their customer engagement with RCS business messaging.