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Title
Create memorable conversational experiences with RCS Business Messaging
RCS Business Messaging is a native channel that enables businesses to engage with customers through branded, rich, conversational messaging.
Connect with customers worldwide over RCS Business Messaging
With functionality that outperforms traditional channels, RCS Business Messaging helps businesses elevate engagement and reach customers in powerful new ways.
115%
campaign revenue growth
Source: Club Comex customer story
130%
higher CTR
Source: BankBaazar customer story
74%
12-month growth of RCS Business Messaging users
Source: Mobilesquared, December 2022
Message to impress
Because every touchpoint matters.
[STAND OUT FROM THE CROWD]
Branded business messages
Reach out to customers with branded and personalized messaging delivered straight to their inbox.
![](https://cdn-web.infobip.com/uploads/2023/02/RCS-HP-BrandedBusinessMessages_.webp)
![](https://cdn-web.infobip.com/uploads/2023/02/RCS-HP-deliver_rich_media_experiences.webp)
[VISUALIZE YOUR COMMUNICATION]
Deliver rich media experiences
Boost your brand communication by delivering rich engagement that builds trust. Add your logo, brand name, videos, images, and carousels to your messaging and boost conversions.
[MAKE AN IMPACT]
Reach, attract and convert
Be unique and stand out from your competition by sending engaging and reliable conversational RCS messages that convert.
![](https://cdn-web.infobip.com/uploads/2024/04/RCS_26Apr_01.webp)
![](https://cdn-web.infobip.com/uploads/2023/02/RCS-HP-stay_close_to_your_customers.webp)
[MAKE IT PERSONAL]
Stay close to your customers
Be there for your customers, understand their habits, identify their needs, personalize your communication, and build lasting relationships that drive loyalty.
Programmable support with RCS Business Messaging API
Easily integrate RCS with your existing systems via API and take advantage of all the rich features and campaign analytics.
Easily integrate RCS with other cloud solutions
Use a single omnichannel platform to connect RCS to the tools and technology that your business and customers already use.
Omnichannel customer engagement solution
Create personalized customer journeys and engage with customers with the right message at the right time.
customer data platform
Unify customer data from many sources on one single customizable interface and build detailed profiles to support the best behavior based CX.
Intelligent chatbot-building platform
Build real-time automated communications using AI or rule-based chatbots for all customer inquiries that come through RCS messages.
Cloud contact center solution
Allow customers to contact a live agent directly from the RCS message and keeps all messages available for agents to have a full contextual view of past interactions.
Rich communication messaging features
Level up your engagement by creating rich branded messaging that develops relationships using two-way interactive communication.
Take your customers on branded journeys
Improve your overall customer journey with RCS Business Messaging.
Explore how businesses are elevating customer engagement with RCS
Learn more about RCS messaging with Infobip
![](https://cdn-web.infobip.com/uploads/2025/02/rcs-vs-sms-header-image-newbranding.webp)
RCS vs SMS: The ultimate comparison guide
Join us as we explain the main differences between SMS and RCS Business Messaging and the best practices for combining the two channels to optimize your communication efforts.
![](https://cdn-web.infobip.com/uploads/2024/09/Blog_-RCS-Apple-blog-_720x400px-V2.webp)
Apple supports RCS on iOS 18
Apple is supporting RCS and RBM on iOS devices. Find out what it means for the future of messaging.
![](https://cdn-web.infobip.com/uploads/2024/02/Google-RCS-vs-Apple-Messages-for-Business_social-card-2-1024x569.webp)
Google RCS vs. Apple Messages for Business
Get an in-depth look at Google RCS vs. Apple Messages for Business and how brands can elevate their customer experiences with each channel.