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This is Spotlight
Success comes from listening to your end-customer, breaking the status quo, and creating experiences that drive conversations. Dive into the stories of how our customers and partners use Infobip to make a difference.
e& enterprise: Empowering businesses into a digital future with emerging technologies
e& enterprise is leading the way in helping businesses transition into a digital future with emerging technologies. Find out how our partnership can empower your organization to drive innovation.
More Spotlight stories
Mercado Libre: Customer experience goes beyond 24-hour delivery
Mercado Libre, a Latin American eCommerce and FinTech company, prioritizes customer experience. Learn how they leverage AI, partnerships, and a "continuous beta" approach to exceed customer expectations.
Syniverse x Infobip: Making mobile number portability a game changer for enterprises and consumers
CMI: Transforming the fan experience with an AI-powered RCS chatbot
Discover how CMI's partnership with Infobip is transforming the fan experience and driving user engagement with conversational AI and RCS.
Rubeus: Shaping the future of student engagement with conversational experiences
Through its partnership with Infobip, Rubeus is transforming the way educational institutions connect with students, driving personalization and loyalty.
OPIT: Driving government innovation with digital conversational solutions
Learn how OPIT's partnership with Infobip is transforming citizen engagement and driving digital innovation for the government in Mexico City.
AirAsia: Soaring high in the digital age with timely customer communications
Discover how AirAsia increased their NPS score and are transforming their customer experience with Infobip.
Metrobank: Delivering a customer centric banking experience
Find out how the Philippines bank is leading a global trend towards making banking more customer centric and personalized.
Security Bank: How data and hyper-personalization can transform banking experiences
Find out how a banks can digitally transform their business to offer better personalized experiences and keep up with customer expectations.
Building "Suki" for life: How SMAC is redefining loyalty in the Philippines
Learn how SMAC, the Philippines' leading loyalty program, is redefining customer engagement by cultivating "suki" relationships through data-driven strategies and an omnichannel approach powered by Infobip.
Hirt & Carter: The future of retail is unified
Experience the future of retail with Hirt & Carter. Learn how they are adapting to the digital age to provide personalized and engaging customer journeys by leveraging the partnership with Infobip.
TrueBusiness: Empowering Thai businesses with omni-conversational experiences
Discover how businesses can meet customer expectations with conversational experiences by leveraging the partnership between TrueBusiness and Infobip.
Dsquares: Partnering to deliver innovative conversational loyalty experiences
Deep dive into the importance of conversational loyalty experiences and how our partnership with Dsquares brings it to life.
eMAG: eCommerce success with an omnichannel approach
Learn how EMAG maintains its status as Romania's most popular eCommerce platform by providing the products that people want to buy and a customer experience that keeps them coming back.
Alyasra Fashion: Building strong customer relationships through personalization
Alyasra Fashion is setting new customer satisfaction and convenience standards with its personalized approach. Learn how.
How Carrefour is transforming the shopping experience with conversational retail
Carrefour is leveraging conversational retail to transform the way we shop. Dive into the new era of customer service and personalized interactions.
How Digicel fuels SMB digitalization through communication platform partnerships
We sat down with Kishner Cowell, Group Head of Sales at Digicel, to understand how combining telco connectivity with omnichannel communication solutions help SMBs on their digital transformation journey.
FCMB Nigeria: Driving growth and loyalty through conversational banking
Find out how FCMB Nigeria is embracing conversational banking to drive growth and improve access to financial services, customer satisfaction, and business efficiency.
The future of conversational messaging with RCS: A look ahead with BT
Dive into the world of RCS and conversational messaging in this exclusive interview with BT. Learn how our partnership is shaping the future of customer engagement.
e& enterprise: Empowering businesses into a digital future with emerging technologies
e& enterprise is leading the way in helping businesses transition into a digital future with emerging technologies. Find out how our partnership can empower your organization to drive innovation.
Rule: Driving platform success with CPaaS X
Discover how platform businesses can implement API-based, scalable solutions to reach customers across diverse channels, empowering them to navigate the complexities of modern customer engagement easily.
Whispp: Empowering voices with assistive voice technology
Discover how Whispp is changing the conversation with its assistive voice technology, making communication easier and more natural for individuals with speech or voice impairments.
Blink: How AI-powered neobanks are changing the game for banking
Learn how Blink, an AI-powered neobank is transforming banking and setting a new standard for customer satisfaction and convenience.
From clicks to conversations: How Hagens is driving retail success with conversational marketing
Dive into the world of conversational marketing in the retail sector with Hagens. See how they are leveraging this strategy to boost conversions and build meaningful relationships with customers.
Tips and tricks for a successful GenAI strategy
Discover the latest tips and tricks for implementing a successful GenAI strategy, straight from Google's Data and AI Engineer, Jelena Mijuskovic.
Status Data: Security and privacy in conversational banking
Discover the challenges and solutions for secure conversational banking. Get expert insights from Stephen Gilmore, owner of Status Data.
The impact of chat banking on Zenith Bank's digitalization journey
Explore the impact of chat banking on Zenith Bank's digital transformation strategy and how it has streamlined customer service and made banking more convenient.
Why martech platforms need an omnichannel partner
Find out how an omnichannel partner can enable martech platforms to future-proof solutions and provide better customer experiences.
Digitalizing insurance through conversational customer experiences
Learn how LAQO and Infobip 's partnership is digitalizing customer communication in insurance and taking customer experience to newer heights.
Cloud contact center + omnichannel partnerships: Creating impactful conversational journeys
Get an inside look at how Infobip's partnership with Vocalcom has brought about new and innovative conversational journeys and use cases.
Driving conversational commerce in B2B interactions
Learn how Spryker and Infobip work together to drive conversational experiences and help businesses elevate their B2B interactions.
Co-innovating rich messaging solutions for small businesses
Learn how rich messaging solutions can enable small businesses to deliver conversational experiences that drive growth.
Transforming customer support with voice and digital channels
Learn how Infobip’s partnership with DNK Infotelecom helps provide omnichannel customer support to businesses.
What they say about us
Infobip provides products and channels that gave us the quickest time to market for use cases and excellent chatbot technology.
Alexandre Carle
Product Director of Innovation and Partnerships at Vocalcom
The main reason we chose Infobip is two-fold. First, the team at Infobip is really knowledgeable in their area and understands the challenges that we and our customers had, which was impressive. Second, the support we were given and interactions with the Infobip team gave us a comfort blanket that if things go wrong, Infobip will be there to meet those challenges.
Cormac O’Neill
CEO at Webio
Working with Infobip allowed us to be more innovative, experiment, and deliver results in a simple and effective way.
Infobip is a pioneer in conversational marketing campaigns via RCS powered by their cloud communications platform.
Natacha Levy
Life Insurance Department Marketing Manager at Covéa Group
Learning best practice in chatbot design and customer experience from Infobip’s experienced consultants has accelerated the project and helped us to create a chatbot that is simple to interact with and that provides real value to our patients.
Nina Šesto
CEO at Megi Health d.o.o.
Unlock the power of conversational experiences and communications technology
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