Drive innovation with Infobip Network APIs

Making it easier for developers to access advanced
network capabilities, helping them build better apps faster.

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Network APIs

Number Verify

Verify phone number possession seamlessly through a mobile data connection to prevent fraud and social engineering.

Network APIs

SIM Swap

Detect SIM swap to stop fraud and account takeovers with timestamps and dates of any SIM changes, plus configurable risk tolerance that enables accurate modeling and metrics.

Network APIs

Device Location

Leverage the geographical information of a user’s phone number to strengthen fraud prevention and optimize marketing/promo decisions. Identify and block actions too far from the user’s mobile device and deliver personalized engagement and hyper-targeted marketing like never before.

Network APIs

Quality on Demand

Empower users with seamless connectivity by utilizing Infobip’s Quality on Demand API. Boost performance and user experience, by unlocking real-time network control.

We’re just starting!

Through 5G, the CAMARA network APIs coupled with CPaaS, are creating a more integrated and powerful digital user experience. This integrated digital experience could lead to a promising future full of:

Our mission si to create a safer and more protected socio-economic environment. The development of these solutions rests on the strong assumption that through channel partners like Infobip, the expansion of this initiative be fast and effective across various corporate ecosystems, leveraging opportunities and addressing diverse challenges.

Leonardo Siqueira

Dara Monetisation Director at Tim Brasil

The Open Gatway initiative is a milestone in the transformation of the telecommunications sector, with a positive impact on several industries in the market, as it enables the conversion of communications networks into programmable digital platforms through global and standardized APIs, benefiting a large digital ecosystem form startups to large companies.

Debora Bortolasi

B2B Executive Director

Results

Security

Improved fraud protection

Speed

Faster time to revenue

Revenue

Customer value

Scale

Building on CPaaS telco partnership

Innovate with Infobip Network APIs

At Infobip, it’s not just about connectivity – it’s about upgrading your network capabilities. Our Network APIs empower you to tap into the core of telecom networks, unlocking possibilities that were once out of reach. And it makes difference to everyone!

Explore

Developers

Experience the future of app development with Infobip.

Build faster and more efficiently on our industry-leading platform, designed to accelerate your innovation and bring ideas to life..

Enterprises

Stand out in competitive landscape with Infobip’s Network APIs. Leverage new revenue streams and bring your solutions to market with speed and confidence.

Our APIs offer a unique advantage, enabling you to deliver unparalleled experiences to your customer while minimizing risk.

Communication Service Providers (CSPs)

Maximize the value of your network investment with Infobip. Our Network APIs allow you to unlock and monetize previously soiled network data.

Engage your customers in groundbreaking ways, optimize operations, and drive smarter business strategies with secure access yo your core network capabilities.

Compliance

When engaging your global audience over SMS, you must ensure that your content complies with local SMS laws. Look for a provider that knows SMS compliance – so that you don’t have to.

SMS providers that operate internationally through locally established offices will know the rules and help you and your business stay compliant.

Coverage & connections

If your customer base is global, it’s a good idea to opt for an SMS provider that offers broad coverage across multiple countries. You might want to see examples of the local carriers that they are partnered with. The more mobile network operators in different countries, the wider reach you can expect to have.

Look for a provider that lists how many direct connections they have to operators around the world. This ensures that your business has direct connections to customers, globally.

Routing

Making sure that your business text messages reach their recipients reliably and in good time can also be enhanced with good message routing. Essentially, this refers to how an SMS provider determines the best path for delivering messages from the SMS gateway to your customers’ mobile devices.

Integrations

Your provider should be able to help you integrate a business SMS service into your existing systems. However, some services are bound to be more compatible than others.

You may need to verify with your CRM, marketing automation and customer support software that the SMS platform will work well alongside them. The goal is to have a streamlined workflow, not crosscurrents.

API

If an SMS API sounds ideal, but is difficult to integrate with your existing marketing channels, then is it truly perfect?

Your development team will appreciate all of the supportive resources they can get – if your chosen provider offers lots of options, such as SDKs, docs or support forums, it shows that not only are they keen on you using their services, but they want you to be able to get the most out of them.

Message types & features

Make sure that you understand the types of text messages and levels of message customization on offer from each SMS provider you look into.

You might be interested in a high level of personalization in your customer service, or looking to use advanced SMS service features, like A/B testing, for example, and connect with your audience in an engaging way. Scheduling and delivery tracking features should also be high on your priority list.

Analytics & reporting

One of the main benefits of using SMS for business is the fact that SMS has a much higher open rate than email – but if your provider can’t give you the data to back this up, you might not be able to prove its worth to your stakeholders.

Analytics and reporting capabilities should be a key element for any SMS provider, as it is these insights that will allow you to optimize your SMS campaigns and get the most out of this communication channel.

Customer support

While your preferred method of customer support is an individual preference, it is prudent to opt for an SMS provider that is known for being responsive and helpful, whichever way they choose to communicate.

You’ll want to know that, should an issue arise, you’ll be able to get quick and efficient technical support before there’s a chance for anything to go wrong.

An added bonus is if your SMS provider has offices around the world that can provide support in your local language and be on top of regulations in your area.

Pricing & contracts

It’s always a good idea to shop around to make sure you’re getting the best price, and SMS is no different. You may already have a budget in mind, but be willing to renegotiate for the right provider.

Similarly, contracts and terms and conditions should be thoroughly understood before any commitments are made, as there may be cancellation policies or minimum requirements. Just like with so many things – you get what you pay for.

Check the quality of the connections versus the price. Some providers may have lower prices, and while this may be great for your budget, it could prove disastrous for your delivery rates, delivery times, compliance etc. This is because most low-cost providers don’t have direct connections to operators and instead rely on different aggregators, and this can potentially result in lost traffic.

Trial & testing

It’s always good to see if your SMS provider offers a demo or trial period. This means that you can experience their service firsthand before agreeing to a contract or partnership.

SMS pricing can vary significantly depending on your needs, and you don’t want to end up paying high prices for a service that ultimately doesn’t suit your needs. Offering a demo is a sign that a provider is so confident in their offerings that you’ll have no reason not to commit after trying them for yourself.

Even if you’re only browsing, taking advantage of free trials and demos is a great way to develop a more rounded opinion on what features you need from your provider.

Reputation & reviews

While public perception of a service may not always be 100% accurate, first-hand accounts of services are an invaluable source of information. A provider may tick all of your boxes, but if their reviews consistently mention issues and setbacks then it would be an easy decision to steer clear of their services.

A tried and tested method is to pay attention to middle-of-the-road reviews. These reviews – the three stars, or the five out of tens for example – often show a lot of thought has gone into their evaluation, as they often list both pros and cons of the service they are reviewing.

Trusted by millions

Infobip’s unrivaled quality spanning 18 years and counting.

24 billion+ monthly transactions

Achieve the highest delivery rates and scale your messages as you grow on our secure platform

800+ direct operator connections

Facilitate reliable direct connections and use cases anywhere in the world

70+ offices on 6 continets

Global experience and local presence provides best-in-class service and solutions

40+ data centers

Our worldwide data centers help you keep operations running smoothly and efficiently

100% compliant

Send compliant messages anywhere in the world and in line with local regulations

24/7 support

Always-on support and network monitoring available with expert service

Made simple, fast, and easy by Infobip.

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