Service status External connectivity status Startups Support center

Infobip infrastructure

10,000+

unique active customers

7 bn+

end users touchpoints

115 bn+

Total interactions over our platform in the 1st quarter

Trusted by analysts and businesses

Infobip is named a Leader in 2023 Gartner Magic Quadrant for CPaaS

Fast Company’s Annual List of the World’s Most Innovative Companies of 2024

The most powerful unified communications platform

Simple and personalized

One provider for all channels
One tool to manage complete customer journey messaging
Personalized conversational experience
Full dev experience or full UI

Global Infrastructure

Selecting the right region optimizes performance and data residency

Regions are two or more Infobip locations logically grouped together for disaster recovery and load balancing purposes.
Achieve lower latency benefiting real-time voice systems, video applications, or chat interfaces
Comply with data residency regulations

Connectivity across the infrastructure

Redundant Internet links
Redundant leased line connections
High-performing connections with Public Clouds

For customers: Network connectivity options

Performance

Every DC: Redundancy on multiple levels:

Network
Hypervisors
Load balancers
Applications

Application redundancy:

HA application deployments
Region balancing
Automatic failover

With its robust, redundant, and scalable infrastructure, the platform handles over 1.2 billion transactions daily. Moreover, our architecture has been designed for enhanced node elasticity, allowing us to augment throughput capacity dynamically based on our clients’ evolving requirements.

Application platform

Microservice platform

Fast delivery
Continuous improvement
Continuous Integration
Continuous Delivery processes
1000 deployments daily (every 1.5 min)
15k application instances

Infrastructure

1300+ physical servers
40+ datacenters and auxiliary locations, extension to cloud (Azure, AWS) 17K+ virtual machines
Terraform, Chef, Ansible
Kubernetes
microservice architecture
1600 service types
15K+ application instances

Observability

Prometheus
Graylog
InfluxDB
PRTG
RedGate
LibreNMS
Grafana
OpsGenie

Development

Java/Spring, Kotlin, NET, Golang, Javascript, React, Node
Groovy, Python, Bash, Powershell, C/C++,…
Git, Jenkins, Artifactory, Proprietary deployment pipeline, Docker, K8S
SonarQube, Snyk
Junit, Mokito, Selenium, TestNG, Cucumber, Gherkin Smoke testing, Canary, SLA/SLO/SLI tracking system

Data

MSSQL, PostgreSQL, MySQL, MongoDB, Cassandra, Clickhouse, Elasticsearch (ELK), Kafka…
Redis, RabbitMQ…
50K+ objects (tables, Kafka topics, ES indexes)
600+ TB working data size
660 relational database servers, 5500 databases
800K msgs/s through Kafka