Service status External connectivity status Startups Support center

Strike a perfect balance between seamless and secure CX

Everything you need to deliver end-to-end conversational customer experiences in a single communications platform. Optimized for financial services, enhanced with GenAI

No challenge too big, no problem unsolved

One platform to address every financial need.

Navigate change with confidence

We understand the complexities of evolving regulations. Our agile communication solutions empower you to adapt, innovate, and thrive.

Build connections, not just transactions

Keep your stock in check at all times with real time inventory visibility across all channels.

Protect your clients

Trust is earned. Protect your clients’ sensitive data and assets with our robust security features and proactive fraud prevention tools.

Streamline operations and reduce costs

Efficiency fuels excellence. Automate routine tasks, optimize workflows, and empower your staff to focus on high-value activities with our intelligent solutions.

Make every customer feel valued

The power is in personalization. Leverage customer insights to deliver tailored offers and proactive support, showing your customers you truly understand their needs.

Turn transactions into conversations

Go beyond one-way notifications. Foster engagement and build trust with two-way communication that transforms transactions into meaningful conversations.

Real-world impact: The true ROI

See how our technologies deliver measurable returns on investment in the finance and banking industry

Personalized onboarding

Make a memorable first impression with welcome messages

Extend a warm welcome to new customers with personalized messages
Delight new customers with special offers and incentives
Offer AI assistants for seamless support

Account notifications

Empower customers with timely insights

Help customers protect their finances by sending instant alerts about suspicious activity
Remind customers with push notifications about upcoming bills and loan payments
Offer insights and tips based on spending patterns or financial goals

Transactional messages

Provide clarity and confidence with transactional messages

Prioritize safety with securely delivered one-time passwords (OTPs)
Offer peace of mind with real-time confirmations for transfers or payments
Provide straightforward explanations of any fees or charges

Loyalty programs

Keep your customers interested with loyalty programs

Provide access to premium services, events, or discounts
Offer incentives and rewards to frequent customers
Send personalized messages to celebrate special occasions and strengthen the emotional connection with customers

Integrations that mean business

With our wide range of integration options, you can build a banking solution on top of your existing systems.

Explore all integrations

Numbers that demand attention

73%

of banking interactions are fully digital

18x

more mobile app messaging globally

1700+

active banking and finance customers

Trusted by millions

Infobip’s unrivaled quality spans 18 years and counting.

24 billion+ monthly transactions

Achieve the highest delivery rates and scale your messages as you grow on our secure platform

800+ direct operator connections

Facilitate reliable direct connections and use cases anywhere in the world

70+ offices on 6 continets

Global experience and local presence provides best-in-class service and solutions

40+ data centers

Our worldwide data centers help you keep operations running smoothly and efficiently

100% compliant

Send compliant messages anywhere in the world and in line with local regulations

24/7 support

Always-on support and network monitoring available with expert service

Take your clients on journeys worth having

Power your customer communications with omnichannel conversational experiences optimized for financial services.