Conversational modules
Programmable Channels
Platform functionality
Business segments
Industry verticals
Department
Our services
Solutions for telecoms
The Infobip advantage for telcos
See why leading telecoms around the world choose Infobip to transform their network
Telecom CPaaS partnerships
Create new B2B revenue streams with our omnichannel communications platform
Telecom core & security
Anam Protect Firewall
Secure your network from SMS and Voice fraud with our firewall that protects 120+ operators
SMS Firewall
Ensure all A2P SMS traffic is properly charged and eliminate revenue leakage with our SMS Firewall
Community & Resources
Knowledge hub
Title
Experiences – the conversational use case library
Simple use cases to upgrade your business by upgrading your communication
• Ready-made templates you can customize yourself
• Inspiring ideas we can explore together
Unpack your digital conversation starter toolkit
Get set up for success with conversational customer experiences
1. READY TO EXPLORE
Discover our library of use case templates
Jumpstart your exploration journey with our library of use case templates. Choose from a variety of tasks tailored to different industries and user needs.
2. EASY TO TEST
Try the demo and customize it to your needs
Make the template your own. Use the builder tool to customize in just a few intuitive steps, and watch as the direction of your next steps reveals itself in practice.
3. PLUG AND PLAY
Implement the solution seamlessly
Connect Experiences to your existing technology stack and integrations. Benefit from quicker journey creation and orchestration along with a connected view of your entire customer experience.
Meet your customers’ needs with ready-made use cases
Cover the entire customer journey from onboarding and engagement to retention and loyalty.
Chatbot
Accept table bookings with a WhatsApp chatbot
Set up a simple chatbot in a few quick steps and start receiving table reservation requests for your restaurant over WhatsApp.
e-commerce
Recover abandoned checkouts in your Shopify store with WhatsApp
Set up this use case for your Shopify store in a few simple steps and quickly test out the flow with our test number.
e-commerce
Recover abandoned checkouts in your Shopify store with SMS
Set up this use case for your Shopify store in a few simple steps and start sending automated messages to your customers 30 minutes after they quit checkout.
e-commerce
Celebrate customer’s first purchase anniversary in your Shopify store with SMS
Set up this use case for your Shopify store in a few simple steps and start sending automated messages to your customers.
e-commerce
Send birthday wishes to your Shopify customers via SMS
Set up this use case for your Shopify store in a few simple steps and start sending automated messages to your customers.Welcome first-time buyers to your Shopify store with SMS
e-commerce
Welcome first-time buyers to your Shopify store with SMS
Set up this use case for your Shopify store in a few simple steps and start sending automated messages to your customers.
e-commerce
Encourage a second purchase in your Shopify store with SMS
Set up this use case for your Shopify store in a few simple steps and start sending automated messages to your customers.
e-commerce
Confirm newsletter subscriptions by sending an SMS to your Shopify customers
Set up this use case for your Shopify store in a few simple steps and start sending automated messages to your customers.
e-commerce
Nudge customers to complete checkout in your Shopify store 2 weeks later with SMS
Set up this use case for your Shopify store in a few simple steps and start sending automated messages to your customers.
Chatbot
Collect orders with a WhatsApp chatbot
Set up a simple chatbot to enable customers to order products at any time.
Communications
Set up a shared WhatsApp inbox for your team
Set up working hours and auto-replies, add your team, and start chatting with customers.
All great conversational experiences start with a single first step
Made simple, fast, and easy by Infobip.
