Service status External connectivity status Startups Support center

Engage at any touchpoint with the most connected Enterprise messaging solution

Contact an expert

Why thousands of enterprises choose Infobip

Infobip is the trusted cloud communications platform for enterprises that care about their customers’ experience, security and privacy. We empower businesses to increase customer engagement, security and privacy through tailored, secure and data-driven communications that help build lifelong loyalty. The result is increased effectiveness and efficiency of your CX efforts.

Reach customers on every channel, anywhere

Connect with your customers on every channel and at the right time. Choose from 18+ channels and ensure deliverability with our 9,700+ global connections.

Communicate consistently across the customer journey

Unify all your customer communication in one place and delight customers at every touchpoint. All this over one platform!

Turn your customer journeys into conversational experiences

Engage with your customers from acquisition, marketing, sales and
support in a conversational manner over their favorite chat apps.

Compliant with privacy and security requirements

Our certificates, 40+ data centers and thousands of customers including 800+ banks are proof we take compliance seriously.

Continuously improve ROMI, NPS, CSAT and other KPIs

Improve continuously using our built-in analytics tools or integrating with your business intelligence systems.

Get full control and agility with low code and no-code options

Automate communication using our developer friendly APIs or business user friendly software applications.

Explore documentation

Infobip is named a Leader

Gartner Magic Quadrant for CPaaS 2024

CpaaS Established Leader 2024

Juniper Leaderboard

CpaaS Leader 2021, 2023

Omina Universe

CPaaS leader

IDC MarketScape 2022

Best A2P SMS vendor 2018, 2019, 2020, 2022

Rocco

Trusted by customers

Nissan Saudi Arabia: Boosting sales and building lasting connections with a WhatsApp chatbot

4.4
customer satisfaction rate
71%
increase in unique users
138%
increase in leads

Unilever: Promoting new products with a conversational WhatsApp chatbot

14x
higher product sales
290,000
messages exchanged in 7 days

Telekom Deutschland: Elevating customer engagement with RCS Business Messaging

2x
better campaign performance

Uber: Capitalizing on the global expansion of the ride-sharing phenomenon

90%
of global calls anonymized

Take your customer journey to the next level with our services

Professional services 

Our Professional Services help guide you through the entire process. From initial consultations through integration and implementation, to training and onboarding – we’re here to help you make the most of your solutions. 

Explore professional services

CX Consultancy

Our CX Consultancy offers a range of services to help your business improve their customer experience using advanced communication technologies and best practices to suit your environment.

Explore CX consultancy

Transform your customer journey with our products

SMS

Faster time to market and lower TCO with integrations

Use integrations with leading customer relationship management and marketing applications to increase return on your investment.

Transform your communications to increase revenue, and decrease cost while being compliant

Made simple, fast, and easy by Infobip.