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Explore a wide range of topics, get inspired by the latest trends, and learn how to create conversational experiences that make an impact on your bottom line.
Messaging Trends 2025
Discover the current trends in business communication based on
 530 billion mobile channel interactions that took place on our platform in 2024.
What is Agentic AI?
Learn what agentic AI is, how it works, and real-world applications that can improve customer service resolution times and rates.
Gibberlink: Is AI talking behind our backs?
Gibberlink allows AI systems to bypass human language and communicate directly with each other through sound-based signals. While this innovation can streamline processes, it also highlights the need for solutions that ensure transparency and explainability in AI communication. Learn more.
Branded Caller ID explainedÂ
Discover branded calling and how it can boost answer rates and trust in the face of fraud attacks while increasing your brand’s cost savings.
Inbound vs outbound SMS campaigns: What works best?
We examine the difference between inbound and outbound SMS campaigns and give some practical examples for your business.
Key benefits of SMS marketing
Discover the key benefits of SMS marketing and its advantages for boosting engagement, driving sales, and reaching customers instantly.
Accelerate your business with Infobip’s Partner Connect Program
Deep dive into Infobip's partner connect program and find out how we can help accelerate your business and transform your clients' CX.
A2P vs P2P SMS messaging: Differences breakdownÂ
Discover the key differences between P2P and A2P SMS and find out which one is better for your business.
WhatsApp for telcos: How to transform CX and boost retention
Learn how WhatsApp can transform your telco customer journey with conversational experiences at any stage.
The best time to send SMS marketing messages
Discover the best time to send SMS marketing messages and boost engagement. Learn key strategies, seasonal insights, and customer success stories to enhance your SMS campaigns for higher conversions.
CBS News Economy 4.0: How Infobip is driving innovation in communication
As a global communications platform, Infobip is redefining how businesses connect with customers—partnering with innovators like Uber to deliver hyper-personalized conversations that enhance customer experiences.
Gamania: Data and AI transform gamer to game-changer
Explore Gamania's journey from game developer to pan-entertainment leader and how their partnership with Infobip fuels customer-centric growth through AI and data-driven solutions.
RCS vs SMS: The ultimate comparison guide
Join us as we explain the main differences between SMS and RCS Business Messaging and the best practices for combining the two channels to optimize your communication efforts.
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