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Infobip Authenticate
Enhancing your 2FA solution with cutting-edge OTP delivery
Effortlessly verify your customers with Infobip Authenticate, our robust omnichannel solution that provides a fully automated, cost-effective way to authenticate your customers, with multistep failover that leaves no message undelivered.
Choose between automatically optimized routing and standard omnichannel authentication
Automated and intelligent authentication with optimized routing
Explore standard authentication solutions on multiple channels
Verified, authenticated and trusted by industry leaders
Automatically block fraudulent SMS traffic and protect your 2FA process
Reduce your OTP costs by stopping artificially inflated traffic and only pay for legitimate messages.
The Infobip Signals solution automatically detects and blocks these messages to ensure a complete, cost-effective, and risk-free 2FA process.
Make data work for you, not against you
Collect and unify data in one place to create customer profiles that make it easy to personalize every interaction.
Simple API integration for omnichannel OTP delivery
Optimized authentication at every touchpoint of customer journey
Secure every step of your customer journey and protect your brand reputation in a simple and automated manner.
Onboarding
Remove risk and friction from the onboarding process
Sign in
Allow only the legitimate users in while adding security in the background
Transaction
Authenticate and protect users in all transactions
Account update
Help your users update and recover their accounts quickly and securely
Manage your business, while we manage your authentication
Our single API and powerful platform takes care of the integration, and sending and managing complexities. Allowing you to focus on your customers.
Effortless verification
Authenticate simplifies the verification journey for your customers with a single integration.
Leverage multiple channels, such as SMS, WhatsApp, RCS, Viber and more to deliver one-time passwords (OTPs) and verify identities securely.
Best deliverability rates
Get every critical message sent with Authenticate reliably, on time and over your region’s most popular channel.
Our advanced routing capabilities, global network infrastructure, and direct channel partnerships ensure industry-leading deliverability rates, eliminating the frustration of undelivered messages and enhancing CX.
Always-on failover channel
Downtime is not an option in today’s fast-paced world. Authenticate offers an always-on failover channel, with uninterrupted service, mitigating potential disruptions, and guaranteeing zero downtime.
In the event of an undelivered message our failover mechanism seamlessly switches to an alternative channel, ensuring continuous authentication capabilities for your business.
Compliant with local regulations
Our global presence and local expertise not only gives insights into the most popular channels in your region but takes care of every country’s vastly different regulation, compliance, and privacy restrictions.
You can rest assured that every authentication message delivered is secure and compliant.
Powerful enterprise-grade infrastructure
Our platform supports peak traffic times with advanced queueing, load balancing and implementation of all the different error codes from each provider.
Ensuring not a single message is lost.
9,700+ partner and operator connections
Our partnership with major global and regional OTT messaging providers and direct connections with 800+ mobile network operators ensures your message is always delivered on time, over the safest routes and most affordable channel.
Expand your 2FA solutions on additional channels
Enhance your authentication layer further with flexible and easy to integrate anti-fraud solutions
Build engaging experiences with the Infobip authentication platform
Discover how our customers used authentication solutions to build stronger experiences and journeys.
Uber: Capitalizing on the global expansion of the ride-sharing phenomenon
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90%
of global calls anonymized
Bukalapak: Increasing client account security with two-factor authentication
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4-5%
increase in delivery rates
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Ready to improve your authentication?
Optimize costs, decrease fraud and increase conversions with Infobip Authenticate.