Infobip named a Leader in the 2024 Gartner® Magic Quadrant™ for CPaaS

We’re proud to be recognized in the 2024 Gartner® Magic Quadrant™ for CPaaS for the second year in a row! Read the report and learn what makes us a Leader in the communications platform-as-a-service industry. 

In today’s dynamic landscape, businesses need agile and innovative solutions to connect with customers on their terms. We, at Infobip, are proud to be recognized as a Leader in the Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS) for the second consecutive year.  

We believe this recognition is a testament to our commitment in providing CPaaS solutions that empower businesses to:

  • Deliver exceptional customer experiences: Seamlessly integrate omnichannel communications across SMS, email, voice, WhatsApp, RCS and more
  • Drive business agility: Rapidly deploy and scale communication strategies to meet evolving market demands

Understanding the Gartner® Magic Quadrant™ for CPaaS

The latest Gartner® Magic Quadrant report for CPaaS can help you choose the right cloud communications-as-a-platform provider for your business. Whether you are a global enterprise business or a developer the report will delve into the various providers and how they evaluate against each other.

Read the Gartner® Magic Quadrant™ for CPaaS report 

Get the full picture of the CPaaS market landscape. This insightful report provides valuable information on: 

  • CPaaS market trends and technology developments
  • Key considerations for selecting a CPaaS vendor

Don’t just take our word for it. Read the report today and discover how we believe Infobip can help you unlock the full potential of CPaaS. 

Source: Gartner, Magic Quadrant for Communications Platform as a Service, Lisa Unden-Farboud, Ajit Patankar, Pankil Sheth, Brian Doherty, 24 June 2024

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.  

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Infobip. 

“Fantastic uptime, superb technical support and exceptional time to market timeframes when it comes to support and request.”

Product Operations Analyst – IT Services

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“As a direct end-user of Infobip’s application one of the things I most like about the product is the service I receive.”

Associate Director of Product – Software

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Choose a CPaaS vendor that can help you lead the way

Our communications platform combines full-stack CPaaS capabilities, with an AI-powered customer engagement solution, contact center solution and chatbots.

  • Unparalleled global reach: Reach over seven billion mobile devices across six continents with our robust network of 9,700+ connections, including 800+ direct operator connections. This ensures reliable and secure communication delivery anywhere in the world.
  • Unmatched platform capabilities: Visionary solutions such as CPaaS X, goes beyond standard offerings. It provides superior flexibility, advanced configuration options, and robust reporting features, empowering businesses with unmatched control over their communication strategy.
  • Unwavering commitment to innovation: We continuously invest in cutting-edge technologies such as GenAI and CAMARA/ OpenGateway APIs, and developing new features to stay ahead of the curve. This ensures your business has access to the latest and most effective communication solutions.
  • Unparalleled customer focus: Our dedicated customer success team is here to guide you every step of the way. We provide comprehensive support and expertise to help you achieve your communication goals.

By choosing Infobip, you’re choosing a CPaaS vendor that delivers: 

  • Scalability and reliability: Seamlessly handle high volumes of communication traffic with confidence
  • Security and compliance: Ensure the highest standards of data privacy and security
  • Agility and flexibility: Adapt your communication strategy quickly to changing market needs
  • Unmatched expertise: Benefit from our extensive experience and industry knowledge