Applications

Programmable channels

Platform functionality
- ExperiencesBETA Conversational experience cloud
- Moments Customer engagement solution
- Conversations Cloud contact center solution
- Answers Chatbot building platform
- People CDP Customer data platform
- SMS API
- RCS API
- MMS API
- WhatsApp Business PlatformAPI
- Voice API
- Viber for Business API
- Video API
- MessengerAPI
- Email API
- InstagramAPI
- Live chat API
- Telegram
- In-app messaging API
- Kakao Business
- Mobile push API
- Line
- Apple Messages for BusinessAPI
- Zalo Notification Service
- Infobip Signals Block fraudulent OTP traffic
- CPaaS XAPI Modular API stack to help platforms scale exponentially
- AuthenticationAPI Customer authentication and verification
- Mobile IdentityAPI Check/re-verify your mobile number database
- Number lookup API Local numbers messaging
- Numbers 10DLC ->
Products
- ExperiencesBETA Conversational experience cloud
- Moments Customer engagement solution
- Conversations Cloud contact center solution
- Answers Chatbot building platform
- People CDP Customer data platform
- SMS API
- RCS API
- MMS API
- WhatsApp Business PlatformAPI
- Voice API
- Viber for Business API
- Video API
- MessengerAPI
- Email API
- InstagramAPI
- Live chat API
- Telegram
- In-app messaging API
- Kakao Business
- Mobile push API
- Line
- Apple Messages for BusinessAPI
- Zalo Notification Service
- Infobip Signals Block fraudulent OTP traffic
- CPaaS XAPI Modular API stack to help platforms scale exponentially
- AuthenticationAPI Customer authentication and verification
- Mobile IdentityAPI Check/re-verify your mobile number database
- Number lookup API Local numbers messaging
- Numbers 10DLC ->
Business segments

Industry verticals

Department

Our services
- Conversational solutions Build gen AI powered experiences
- B2B Platforms Enable your clients to send traffic at scale
- Digital Natives Forging stronger relationships with your customers
- Enterprise Expand your channel offering at scale
- Wholesale Expand your channel offering at scale
- Government solutions Transforming citizen engagement with AI
- Transportation Deliver superior transportation and logistics customer experience
- Healthcare Deliver a fast, convenient patient experience in-person or at-home
- Finance Reassure customers with secure interactions
- Retail & eCommerce Boost conversion and increase customer loyalty
- Telecoms Create hyper-personalized customer journeys to engage, convert, and support like never before
- Marketing Unleash the power of omnichannel marketing automation
- Sales Optimize your sales with intelligent automation
- Customer service Provide efficient customer service on the most popular channels
- CX consulting Maximize return on your
  CX investments
- Professional services Ensure early and sustainable ROI on your CX investments
- CX maturity assessment Find out how to reach your full conversational potential
Solutions
- Conversational solutions Build gen AI powered experiences
- B2B Platforms Enable your clients to send traffic at scale
- Digital Natives Forging stronger relationships with your customers
- Enterprise Expand your channel offering at scale
- Wholesale Expand your channel offering at scale
- Government solutions Transforming citizen engagement with AI
- Transportation Deliver superior transportation and logistics customer experience
- Healthcare Deliver a fast, convenient patient experience in-person or at-home
- Finance Reassure customers with secure interactions
- Retail & eCommerce Boost conversion and increase customer loyalty
- Telecoms Create hyper-personalized customer journeys to engage, convert, and support like never before
- Marketing Unleash the power of omnichannel marketing automation
- Sales Optimize your sales with intelligent automation
- Customer service Provide efficient customer service on the most popular channels
- CX consulting Maximize return on your
  CX investments
- Professional services Ensure early and sustainable ROI on your CX investments
- CX maturity assessment Find out how to reach your full conversational potential
Solutions for telecoms

Telecom core & security

Featured cases
- The Infobip advantage for telcos See why leading telecoms around the world choose Infobip to transform their network
- Telecom CPaaS partnerships Create new B2B revenue streams with our omnichannel communications platform
- Telecom CX solutions Build superior CX solutions across the entire telecom customer journey
- Anam Protect Firewall Secure your network from SMS and Voice fraud with our firewall that protects 120+ operators
- SMS Firewall Ensure all A2P SMS traffic is properly charged and eliminate revenue leakage with our SMS Firewall
- Infobip Network APIs Tap into the core of telecom networks, and deliver unparalleled customer experiences
- Global Interconnectivity Leverage RCS for telecoms to increase connectivity globally
Telecoms
- The Infobip advantage for telcos See why leading telecoms around the world choose Infobip to transform their network
- Telecom CPaaS partnerships Create new B2B revenue streams with our omnichannel communications platform
- Telecom CX solutions Build superior CX solutions across the entire telecom customer journey
- Anam Protect Firewall Secure your network from SMS and Voice fraud with our firewall that protects 120+ operators
- SMS Firewall Ensure all A2P SMS traffic is properly charged and eliminate revenue leakage with our SMS Firewall
- Infobip Network APIs Tap into the core of telecom networks, and deliver unparalleled customer experiences
- Global Interconnectivity Leverage RCS for telecoms to increase connectivity globally
Partnerships
API

Tools

Resources

Community
- SDKs
- Postman
- ShiftMag Newsletter & magazine for developers
- Infobip Shift Zadar SEPTEMBER 16 - 17, 2024
- Infobip Shift Miami APR 23, 2024
- Events Check all developers' events
Developers
- SDKs
- Postman
- ShiftMag Newsletter & magazine for developers
- Infobip Shift Zadar SEPTEMBER 16 - 17, 2024
- Infobip Shift Miami APR 23, 2024
- Events Check all developers' events
Learn & Grow

Discover

Info Center

Docs
- Resources Explore informative articles, helpful guides, insightful blogs, and practical use cases
- Analyst reports In-depth research, market trends, and expert opinions from world's leading analysts
- Infobip Academy Explore free courses for our CPaaS and SaaS products. Master setups, usage, and real-world scenarios.
- Newsroom
- FAQ
- Glossary
- Events
Resources
- Resources Explore informative articles, helpful guides, insightful blogs, and practical use cases
- Analyst reports In-depth research, market trends, and expert opinions from world's leading analysts
- Infobip Academy Explore free courses for our CPaaS and SaaS products. Master setups, usage, and real-world scenarios.
- Newsroom
- FAQ
- Glossary
- Events

Try for free Contact us

Applications

Programmable channels

Platform functionality
- ExperiencesBETA Conversational experience cloud
- Moments Customer engagement solution
- Conversations Cloud contact center solution
- Answers Chatbot building platform
- People CDP Customer data platform
- SMS API
- RCS API
- MMS API
- WhatsApp Business PlatformAPI
- Voice API
- Viber for Business API
- Video API
- MessengerAPI
- Email API
- InstagramAPI
- Live chat API
- Telegram
- In-app messaging API
- Kakao Business
- Mobile push API
- Line
- Apple Messages for BusinessAPI
- Zalo Notification Service
- Infobip Signals Block fraudulent OTP traffic
- CPaaS XAPI Modular API stack to help platforms scale exponentially
- AuthenticationAPI Customer authentication and verification
- Mobile IdentityAPI Check/re-verify your mobile number database
- Number lookup API Local numbers messaging
- Numbers 10DLC ->
Products
- ExperiencesBETA Conversational experience cloud
- Moments Customer engagement solution
- Conversations Cloud contact center solution
- Answers Chatbot building platform
- People CDP Customer data platform
- SMS API
- RCS API
- MMS API
- WhatsApp Business PlatformAPI
- Voice API
- Viber for Business API
- Video API
- MessengerAPI
- Email API
- InstagramAPI
- Live chat API
- Telegram
- In-app messaging API
- Kakao Business
- Mobile push API
- Line
- Apple Messages for BusinessAPI
- Zalo Notification Service
- Infobip Signals Block fraudulent OTP traffic
- CPaaS XAPI Modular API stack to help platforms scale exponentially
- AuthenticationAPI Customer authentication and verification
- Mobile IdentityAPI Check/re-verify your mobile number database
- Number lookup API Local numbers messaging
- Numbers 10DLC ->
Business segments

Industry verticals

Department

Our services
- Conversational solutions Build gen AI powered experiences
- B2B Platforms Enable your clients to send traffic at scale
- Digital Natives Forging stronger relationships with your customers
- Enterprise Expand your channel offering at scale
- Wholesale Expand your channel offering at scale
- Government solutions Transforming citizen engagement with AI
- Transportation Deliver superior transportation and logistics customer experience
- Healthcare Deliver a fast, convenient patient experience in-person or at-home
- Finance Reassure customers with secure interactions
- Retail & eCommerce Boost conversion and increase customer loyalty
- Telecoms Create hyper-personalized customer journeys to engage, convert, and support like never before
- Marketing Unleash the power of omnichannel marketing automation
- Sales Optimize your sales with intelligent automation
- Customer service Provide efficient customer service on the most popular channels
- CX consulting Maximize return on your
  CX investments
- Professional services Ensure early and sustainable ROI on your CX investments
- CX maturity assessment Find out how to reach your full conversational potential
Solutions
- Conversational solutions Build gen AI powered experiences
- B2B Platforms Enable your clients to send traffic at scale
- Digital Natives Forging stronger relationships with your customers
- Enterprise Expand your channel offering at scale
- Wholesale Expand your channel offering at scale
- Government solutions Transforming citizen engagement with AI
- Transportation Deliver superior transportation and logistics customer experience
- Healthcare Deliver a fast, convenient patient experience in-person or at-home
- Finance Reassure customers with secure interactions
- Retail & eCommerce Boost conversion and increase customer loyalty
- Telecoms Create hyper-personalized customer journeys to engage, convert, and support like never before
- Marketing Unleash the power of omnichannel marketing automation
- Sales Optimize your sales with intelligent automation
- Customer service Provide efficient customer service on the most popular channels
- CX consulting Maximize return on your
  CX investments
- Professional services Ensure early and sustainable ROI on your CX investments
- CX maturity assessment Find out how to reach your full conversational potential
Solutions for telecoms

Telecom core & security

Featured cases
- The Infobip advantage for telcos See why leading telecoms around the world choose Infobip to transform their network
- Telecom CPaaS partnerships Create new B2B revenue streams with our omnichannel communications platform
- Telecom CX solutions Build superior CX solutions across the entire telecom customer journey
- Anam Protect Firewall Secure your network from SMS and Voice fraud with our firewall that protects 120+ operators
- SMS Firewall Ensure all A2P SMS traffic is properly charged and eliminate revenue leakage with our SMS Firewall
- Infobip Network APIs Tap into the core of telecom networks, and deliver unparalleled customer experiences
- Global Interconnectivity Leverage RCS for telecoms to increase connectivity globally
Telecoms
- The Infobip advantage for telcos See why leading telecoms around the world choose Infobip to transform their network
- Telecom CPaaS partnerships Create new B2B revenue streams with our omnichannel communications platform
- Telecom CX solutions Build superior CX solutions across the entire telecom customer journey
- Anam Protect Firewall Secure your network from SMS and Voice fraud with our firewall that protects 120+ operators
- SMS Firewall Ensure all A2P SMS traffic is properly charged and eliminate revenue leakage with our SMS Firewall
- Infobip Network APIs Tap into the core of telecom networks, and deliver unparalleled customer experiences
- Global Interconnectivity Leverage RCS for telecoms to increase connectivity globally
Partnerships
API

Tools

Resources

Community
- SDKs
- Postman
- ShiftMag Newsletter & magazine for developers
- Infobip Shift Zadar SEPTEMBER 16 - 17, 2024
- Infobip Shift Miami APR 23, 2024
- Events Check all developers' events
Developers
- SDKs
- Postman
- ShiftMag Newsletter & magazine for developers
- Infobip Shift Zadar SEPTEMBER 16 - 17, 2024
- Infobip Shift Miami APR 23, 2024
- Events Check all developers' events
Learn & Grow

Discover

Info Center

Docs
- Resources Explore informative articles, helpful guides, insightful blogs, and practical use cases
- Analyst reports In-depth research, market trends, and expert opinions from world's leading analysts
- Infobip Academy Explore free courses for our CPaaS and SaaS products. Master setups, usage, and real-world scenarios.
- Newsroom
- FAQ
- Glossary
- Events
Resources
- Resources Explore informative articles, helpful guides, insightful blogs, and practical use cases
- Analyst reports In-depth research, market trends, and expert opinions from world's leading analysts
- Infobip Academy Explore free courses for our CPaaS and SaaS products. Master setups, usage, and real-world scenarios.
- Newsroom
- FAQ
- Glossary
- Events

Try for free Contact us

Let’s work together

We’d love to help transform your communications. Connect with us and join a group of the most disruptive companies worldwide.

Looking for support?

Please log in to our web interface and create a ticket. Our support team will contact you shortly.

Create a ticket

Phone Number_free

Do you have WAB API Provider?

Current WAB API Provider

WAB Usage

UTM Campaign_FT

UTM Medium_FT

UTM Source_FT

UTM Term_FT

UTM Content_FT

Channel Grouping_FT

Referrer Page_FT

Landing Page_FT

UTM Campaign_LT

UTM Medium_LT

UTM Source_LT

UTM Term_LT

UTM Content_LT

Channel Grouping_LT

Landing Page_LT

Referrer Page_LT

Form Referrer Page_LT

Form Submission Page_LT

Visitor Key_GA

Redirect

Experiment ID

Fbclid

Gclid

Fbp

IP Address Country Code

User Agent

I would like to opt-in to receive INFOBIP emails about news, trends, offers, or blogs. You can unsubscribe at any time using the link provided in all of INFOBIP’s email communication. For more information, please read our Privacy Notice.

GACLIENTID

GAUSERID

UTM AdGroup_FT

UTM AdGroup_LT

Signup Source

reCAPTCHA Score

Amplitude Device ID

How can we help you?

I want to send messages to my customers

I want to start or upgrade my contact center

I want a chatbot

I want to improve my customers’ security

I’m not sure yet

What would you like to do?

I want to start using a cloud contact center

I want to move my call/contact center to the cloud

I want to add digital channels

I want to add a chatbot

How many agents do you have?

Less than 5

5 – 50

51 – 200

200+

How would you like to improve your customers’ security?

With two-factor authentication (2FA)

With Mobile Identity technology

By protecting caller identity

Are you already messaging your customers?

Yes

No

Which channels do you plan to use?

SMS

MMS

RCS

Voice

Video

Email

WhatsApp Business Platform

Viber for Business

Messenger

Instagram

Live chat

Telegram

Kakao Business

LINE

Apple Messages for Business

Zalo

Google Play Reviews

Answers

Conversations

In-app Messaging

Mobile Push

My Website

My App

Website Language

Special offer

Email bundle

SMS Special

SaaS Package

Use case

Improve user onboarding and conversions with digital channels

Reduce workload and improve efficiency with GenAI chatbots

Increase new leads with WhatsApp

Build GenAI chatbots for product recommendations

Increase engagement of loyalty members with personalized offers

Increase sales by recommending products based on purchase history

Simplify user onboarding process and increase conversions with messaging

Cut support related cost with GenAI chatbot

Improve marketing ROI with Click to WhatsApp ads